Changed my laptop's RAM, now it's stuck on a black screen with a small white blinking line in the top left corner

js94js

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Oct 9, 2015
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4,510
Does anyone know what's wrong? I swapped a 1GB stick of RAM with a 4GB one. They're both the same type (DDR3). When I open my BIOS it says that the laptop has 4GB of RAM. The laptop is a Toshiba C660-2E1. When I put the original 1GB RAM back in it works fine.
 

kanewolf

Titan
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js94js

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Oct 9, 2015
4
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4,510


Yes, I purchased RAM designed for the laptop to make sure that it would work. This is what I bought: http://www.amazon.co.uk/gp/product/B00925BWZ6

 
It is possible that the memory is bad. According to Toshiba's website, there are 2 memory slots. Maybe try it in the other slot. If you can't see the other slot, it may be underneath the keyboard, and a little hard to access. I had a Dell laptop that had the second slot underneath the keyboard.
 

js94js

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Oct 9, 2015
4
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4,510


I can't take a photo right now (I will later) but it does have 16 chips instead of 8.
 

js94js

Reputable
Oct 9, 2015
4
0
4,510


Sorry for the long wait.

Maybe i'm just being ignorant but I don't know how to run it with 1066Mhz. The only options I can change on the main page of the BIOS are the system time, date and language.

Here are couple of pictures of the RAM module. Bad quality but you get the idea. The sticker reads "S118 RoHS 4GB PC3-10600 256*8 SO DIMM HEL:892172 Batch:112-141691P*LP offtek"