Questions before I turn on my first custom PC

Paranerd · Oct 9, 2015

My first Cyberpower PC, and the company will definitely be recommended highly. However, I do have four concerns before I wake up this great beast

Please forgive my newbie/first-time custom buyer worries, and thanks for helping people like me.

I can send pictures through email, if needed.

1...My order was for Dual Thermaltake Riing 12 Series High Static Pressure 120mm Case/Radiator Fans, and all Push-Pull, for all. But I found only 1 is dual (for Asetek 500LC cooler), the rest are single TT, and front has two 140mm Corsair. Is this due to dual TT not compatible with my build's Carbide Air 540?

2...Is it normal to have white paste and black (possibly burnt) coils grouped within the copper coils of EVGA 850W Supernova 80Plus Gold GS Power Supply?

3...I can't find Windows 10 Pro digital license key on the case, or is it only on the cd?

4...There is the sound of loose plastic between the front's outer and inner walls (below the power and usb buttons), is this something I should get out or okay to keep in?

5...Why only one fan have anti-vibration fan mounts?

ORDER DETAIL
============
Order date: 9/17/2015
Our order no.: 563383
Indicator: AUTOSO
Salesman ID: DH
Terms: VISA
Ship via: GROUND

ITEM DESCRIPTION QTY UNIT PRICE PRICE
=============== ===================================================== === ========== ==========
ID-INFO 539095 INF8800PROSEZ 1 0.00 0.00
MODEL1 C SERIES 1 0.00 0.00
SW-152-212 NVIDIA METAL GEAR SOLID V: THE PHANTOM PAIN 1 0.00 0.00
HS-509-101 ZALMAN ZM-HPS200 GAMING HEADSET 1 0.00 0.00
KB-159-102 AZZA MULTIMEDIA/ INTERNET USB RED BACKLIT KEYBOARD 1 9.00 9.00
MO-125-101 AZZA OPTICAL USB GAMING MOUSE 1 0.00 0.00
NC-USB-140 TP-LINK 802.11AC ARCHER T2U DUAL-BAND WIRELESS AC600 1 0.00 0.00
USB ADAPTER
ULTRA-COMPOUND COOLERMASTER THERMAL FUSION 400 CPU COMPOUND 1 10.00 10.00
CU-208-501 INTEL I7-5820K 3.3 GHZ 15M LGA2011 RETAIL 1 2,275.00 2,275.00
HD-504-720 512GB ADATA SP900 SSD 2.5" SATAIII 1 186.00 186.00
HD-403-152 4TB HDD 3.5" SATAIII 7200RPM 64MB CACHE 6.0GB/s 1 0.00 0.00
RM-601-202 ADATA XPG Z1 8GB DDR4-2400 MHZ MEMORY 4 0.00 0.00
FA-104-504 THERMALTAKE RIING 120MM HIGH STATIC PRESSURE WHITE LE 3 13.00 39.00
D FAN
FA-WATER-104 ASETEK 550LC 120MM WATERCOOLER 1 27.00 27.00
FA-104-504 THERMALTAKE RIING 120MM HIGH STATIC PRESSURE WHITE LE 2 0.00 0.00
D FAN
FA-RING-102 INTEL 2011 RETENTION RING 1 0.00 0.00
LABEL-101 CYBERPOWER SYSTEM SERIAL NUMBER 1 0.00 0.00
CS-429-108 BLACK CORSAIR CARBIDE AIR 540 CASE 1 10.00 10.00
CD-135-328 BLACK LG 14X BLU-RAY REWRITER 1 17.00 17.00
MB-440-106 ASUS X99-A 3 WAY CROSSFIRE/SLI USB 3.1 LGA 2011 1 20.00 20.00
PS-305-111 EVGA 850W SUPERNOVA 80PLUS GOLD GS POWER SUPPLY 1 34.00 34.00
VC-250-110 EVGA NVIDIA ACX 2.0+ GTX 980 TI 6GB GDDR5 SUPERCLOCK 1 63.00 63.00
PCI-E 3.0 X 16 DUAL FAN
SW-190-D10PRO WINDOWS 10 PRO DIGITAL LICENSE 1 31.00 31.00
SW-190-110 WINDOWS 10 64-BIT RECOVERY MEDIA 1 0.00 0.00
BOX1 SYSTEM BOX AND FOAM 1 0.00 0.00
ULTRA-PACKAGING ULTRA ENHANCED PACKAGING SOLUTION 1 19.00 19.00
CABLE-PROWIRE PROFESSIONAL CABLE WIRING 1 19.00 19.00
SERVICE-301 M. FAN SERIES 1 0.00 0.00
MISC Push-Pull 1 0.00 0.00
SERVICE-104 ANTI-VIBRATION FAN MOUNTS 1 9.00 9.00
MISC ONBOARD 7.1 SOUND 1 0.00 0.00
DISC SPRING0410 (5% Discount) 1 -138.40 -138.40
=============== ===================================================== === ========== ==========

USAFRet · Oct 9, 2015

"recommended highly", except for the multiple assembly failures you noted, and the multiple unnecessary extra features you paid for.

Paranerd · Oct 9, 2015

That's why I take advice to heart on this forum, fast replies. Here are the pictures of the build.

http://s666.photobucket.com/user/Nsphotos11/media/pc/image.jpg1_zps7scwskzp.jpg.html?sort=3&o=5

http://s666.photobucket.com/user/Nsphotos11/media/pc/image.jpg1_zpsfwxx7nsj.jpg.html?sort=3&o=1

http://s666.photobucket.com/user/Nsphotos11/media/pc/image.jpg1_zpsacutawsn.jpg.html?sort=3&o=3

http://s666.photobucket.com/user/Nsphotos11/media/pc/image.jpg1_zpsgqhz6zy5.jpg.html?sort=3&o=4

IInuyasha74 · Oct 9, 2015

tea urchin and USAFRet are certainly right here. Way too expensive for what you got. Send it back and build one yourself would be much better, and then you don't have to worry about the questionable quality of the parts or assembly later.

USAFRet · Oct 9, 2015

Paranerd :

How much did you pay for this, in what currency?

USAFRet · Oct 9, 2015

tea urchin :

As we do not know what currency this is in..."2,275" is an unknown amount.

Darkbreeze · Oct 10, 2015

I could rant on this subject, in total agreement with USAFRet and others, but instead I'll simply say this isn't the first conversation on the subject, as seen here:

http://www.tomshardware.com/forum/id-2654541/cyber-power-success.html

And here:

http://www.tomshardware.com/forum/334926-31-cyberpower-review

Again here:

http://www.tomshardware.com/forum/323621-31-cyberpower-warning

And most definitely here:

https://www.consumeraffairs.com/computers/cyberpower_pc.html?page=2

USAFRet · Oct 10, 2015

There was another recent one with a brand new CyberPower overheating.
Turns out they had put almost no thermal paste on the CPU.

Darkbreeze · Oct 10, 2015

In the last six months I've had two CyberpowerPC and one iBuypowerPC units brought to me that had not even been run yet since they wouldn't run. On one of them, an unsupported processor was installed in an older motherboard. It would not POST. It did not have a new enough BIOS to support the Piledriver CPU on that board revision. I used an older processor, upgraded the BIOS, system was fine for two weeks at which point the motherboard failed. CyberpowerPC would not accept the unit back because the BIOS had been flashed. We had to buy another motherboard. Unit is fine now.

The second one had one of their crappy house brand power supplies installed. It failed, of course, and took out the graphics card. That unit was returned, about two months ago, and he has still not received a replacement or refund. CyberpowerPC claims to have not ever received the unit despite the fact that he has tracking information that indicates otherwise.

The iBuypowerPC unit that was brought to me had faulty SATA controllers on the motherboard. It would not recognize any drives. Different cables or headers effected no changes. Client RMA'd the motherboard. Second motherboard would not POST as the CPU fan header was damaged. He got a refund and we built him an i5-4460 based unit for four hundred dollars less than the AMD based system he purchased through iBuypowerPC.

USAFRet · Oct 10, 2015

Adding to the CyberPower fail train, just today.....

"Hi, So I was stupid enough to buy a PC from Cyberpower worst decision ever made. Despite all their denials IK for a fact that they are using second hand parts in their builds."
http://www.tomshardware.com/answers/id-2824400/350w-psu-power-225w-card.html

Darkbreeze · Oct 10, 2015

Yeah, that's not surprising. Likely the issue with some of the builds I've run into that had failed parts as well. Pulling parts from other systems to build YOUR "new" system. How these two companies don't go bankrupt due to a class action lawsuit that should have been filed long ago, I'll never know.

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