My PC is freezing during gameplay.

Nicordamus · Oct 11, 2015

My PC is freezing during gameplay. It doesn't shut down or reset, just freeze and I can't open the task manager or do anything but shut it down on the power button.
My hardware is a FX-9590 water cooled and GTX-550Ti (old part, didn't replace it yet).
I'm monitoring both CPU and GPU temperatures. CPU stands around 50ºC and GPU around 65ºC when I'm playing Mechwarrior Online (this game doesn't freeze). But when I'm playing League of Legends and other games (Mortal Online, World of Warships) I can't keep an eye on the temperature meters and the game freezes. OS is Windows 10 Pro.

Sleetz · Oct 11, 2015

What is your power supply brand? Also as you mentioned that graphics card is old and I am assuming when you are in a League match it gets over 70ºC which can cause the problem.

Nicordamus · Oct 11, 2015

600W power supply (ERP600-SS).

Sleetz · Oct 11, 2015

Yeah I am going to have to say it is the power supply here. The FX-9590 alone deserves better.

My suggestions:

XFX 550w
EVGA 550w
Seasonic 550w

and upgrade that graphics card when you can!

If you are wondering why I am going lower in wattage it is because the ones I recommended are made with higher quality components and handle overclocking and high end gaming much better -- refer to this power supply tier guide

Nicordamus · Oct 12, 2015

Thank you, I'll check these power supplies.

Nicordamus · Oct 12, 2015

I couldn't find the power supplies you suggested where I live. The Tier 1 I could find were a XFX Pro Series (P1-750s-nlb9 750W) and a EVGA SuperNOVA P2 100W (220-P2-1000-XR). I know the SuperNOVA is way better and overpowered for my PC, so I wonder if the XFX I mentioned is gonna handle the FX 9590 with a GTX 960 4gb (the most likly upgrade for my graphics card), since its a lot cheaper. The eXtreme Power Supply Calculator recommends 572W PSU Wattage. What would be your choice?

Sleetz · Oct 12, 2015

With those two options I say If you want to get another GTX 960 for SLI get the Supernova P2. Otherwise get the XFX Pro Series will do fine they have good quality power supplies.

Nicordamus · Oct 26, 2015

So I bought a XFX XPS-850W-SEW and it is still freezing. I'm wondering if it is my graphics card. I don't believe its a PSU problem anymore. Any ideas?

juliusjackson · Oct 26, 2015

Hey Nicordamus, I am experiencing similar issues. Have you done anything that works?

Nicordamus · Oct 26, 2015

juliusjackson :

Bot yet. Froze now at 61°C GPU temperature. I'm going back to Windows 7 and see if it is a OS problem (running Windows 10 Pro now).

Sleetz · Oct 27, 2015

It is likely a Windows 10 problem -- there are many people experiencing issues like this and majority of them happen to be on Win10.

juliusjackson · Oct 27, 2015

Update us when you can Nico, I am also running Windows 10.

juliusjackson · Oct 27, 2015

Sleetz :

Good point, I never had this issue with Win 8 before the problem started.

Nicordamus · Oct 28, 2015

juliusjackson :

Still freezing. Froze now, GPU temperature of 66ºC.

juliusjackson · Nov 4, 2015

Nicordamus :

So you're saying that after reverting back to Win 7 you still froze?

The temperature seems to be okay. I have no idea what else it could be.

Mine continues (still on Win 10) to lose display about every 4 days on average. Earlier today Windows didn't load at all until I went to startup options when prompted that Windows didn't load correctly. Then Windows appeared to "install" necessary updates. After that, Windows loaded correctly. Now the pc is running fine. I am almost sure it is a software issue, likely with Windows 10 and or Radeon display drivers.

smitty202 · Dec 10, 2015

It is not anyones system that is the issue. Its the drivers for Nvidia. I ran tests on my computer using Valley Benchmark without the drivers and it ran flawlessly. With although crashed 2 minutes in, with a temp of 68. I REPEAT IT IS NOT YOUR SYSTEM!!! IT IS NVIDIA!!!!

P.s. Im running a GTX 970, AMD-6300, 8gb ram, and msi 970 gaming motherboard

If you dont believe me, test it yourself!

Mousemonkey · Dec 10, 2015

smitty202 :

You ran the Valley benchmark without the drivers? Really?

juliusjackson · Dec 26, 2015

To update my situation, I bought a new video card a GTX-950 (Upgraded from Radeon 6870 - 5 year old) and this appeared to fix my problem. However a couple of weeks after buying a new video card my monitor shit itself and now seems to have bad capacitors.

I bought a new monitor and I am looking to fix the old one.

It seems that either the video card and or the Radeon drivers were no longer cutting it out. My temperatures never were an issue. I am also going to open up my Radeon and perhaps make it shiny (i.e. clean it out add thermo paste) and perhaps store it for a second cheap-build.

My PC is freezing during gameplay.

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