So I've been having issues with Charter for awhile now, and just to note now to get it out of the way; I'm not in charge of the ISP in the house, and nobody else does anything except browse facebook and shit so they don't notice the slowness.
Basically, I have the 30mb/s plan, which is more than enough speed. Sadly, I don't ever come close to this speed, even less so in the past month. Basically, I used to comfortably get about 2mb-5mb/s even with everyone else in the house using the internet. Now, I barely reach 1mb/s. Upload is even worse, but I don't know specifics. Basically, everything is shit. I also suffer from huge packet loss; I forget how much it was, but it was a pretty big number. It's made games unplayable, which sucks because I play competitively. Any suggestions of what I should do, calling support as a last resort because I don't like talking to people?
Basically, I have the 30mb/s plan, which is more than enough speed. Sadly, I don't ever come close to this speed, even less so in the past month. Basically, I used to comfortably get about 2mb-5mb/s even with everyone else in the house using the internet. Now, I barely reach 1mb/s. Upload is even worse, but I don't know specifics. Basically, everything is shit. I also suffer from huge packet loss; I forget how much it was, but it was a pretty big number. It's made games unplayable, which sucks because I play competitively. Any suggestions of what I should do, calling support as a last resort because I don't like talking to people?
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