I need help with my External Hard disk

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Na Zori

Reputable
Apr 11, 2014
8
0
4,510
Hello,
recently I bought SSD for my laptop and I exchange it with my old SATA. It's work fine, then i tried use my old Hard drive make it become External hard disk , but my laptop can't detect it, Device managerand Disk management also can't detect it, but when i open BIOS, it can be detected. so what should I do or how to make my old Hard drive to become my External hard disk.
please help me.
 
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SuperSoph_WD

SuperSoph_WD

Glorious
Jul 30, 2014
6,758
3
45,960
Hey there, Na Zori!

I'd recommend you to try using a different SATA-to-USB cable as this one might be faulty and not supplying your HDD with enough power, or try using a different USB port on your laptop. Also, if you plan to use the drive regularly as an external, maybe you should consider getting a third-party external enclosure for its own safety or a docking station. I believe Google and online resellers can help you find those. :)
I'd also suggest you to make sure you have updated your USB drivers from your laptop/motherboard manufacturer's website. Another thing you could try is plugging the drive to a different computer and see how it will get detected there.

Hope it helps. Keep me posted with the troubleshooting! :)
SuperSoph_WD
 
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N

Na Zori

Reputable
Apr 11, 2014
8
0
4,510


I already bought External Enclosure
I tried on USB port 3.0 then my device manager detected it as unknown device,
I also try to update the driver in device manager but nothing happen,

 
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N

Na Zori

Reputable
Apr 11, 2014
8
0
4,510


I tried on USB port 3.0 then my device manager detected it as unknown device,
I also try to update the driver in device manager but nothing happen,
 
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SuperSoph_WD

SuperSoph_WD

Glorious
Jul 30, 2014
6,758
3
45,960
Hey there again, Na Zori!

Go to your Laptop manufacturer's website and find the available downloads for your model there. Look for the USB Hub controller drivers and also see if you have the USB 3.0 driver installed from there as well. Another thing you should check is your external enclosure and make sure it supports USB 3.0 connectivity.

Keep us posted! :)
SuperSoph_WD
 
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N

Na Zori

Reputable
Apr 11, 2014
8
0
4,510

hey , i updated everything but still no improvement, i think i will give up. btw thanks for helping me

 
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SuperSoph_WD

SuperSoph_WD

Glorious
Jul 30, 2014
6,758
3
45,960
Hey, Na Zori!

It seems like you would need some professional assistance on sight. I'd recommend you to turn to the nearest computer repair services and let the tech guys there do full diagnostics on your laptop. This way you'd be able to determine the source of the issue and get it resolved soon enough.

I'm sorry that I couldn't be even more helpful, though!

Best of luck!
SuperSoph_WD
 
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