After installing a new graphics card computer cannot find it.

Rafters · Oct 13, 2015

Specs:

Motherboard: Z97 Gaming 5
GPU: GTX 970
PSU: CX600T~
OS: Windows 7

Clean Install

After setting up my computer with internal graphics everything worked fine, I installed my GPU correctly power off static band etc. the fans spin but the bios and the os cannot find it; so I cannot install the drivers, nor can my screen get a display from it. I am currently running on internal graphics which is not up to standards.

All help is appreciated. Thanks in advance.

Rafters

EDIT [update] Am about to force install the drivers

glamdringfh · Oct 13, 2015

Download and install the drivers for your GPU while still using the internal graphics. Once you have the drivers for your graphics card installed, then try plugging in your GPU again.

**Make sure your video cable is also running from your monitor directly to the GPU once you plug it back in**

Rafters · Oct 13, 2015

glamdringfh :

I cannot install the drivers as Nvidia cannot find the GPU and thus comes up with the message "no compatible hardware found"

unreal9400 · Oct 13, 2015

Did you plug in the 2x6 pin power connector to the GPU?

Rafters · Oct 13, 2015

unreal9400 :

Yes and it is secure.

Rogue Leader · Oct 13, 2015

Make sure you go into your BIOS and disable IGP if that option is available to do.

Then make sure you're plugged into the new GPU, boot the PC, and go.

Rafters · Oct 13, 2015

Rogue Leader :

Done so.

Rafters · Oct 13, 2015

Rogue Leader :

Done so.

evyosh · Oct 13, 2015

take is to where you got it and they will be able to help you so.. i see you have done almost everything. get it check while it is still under warranty....

Rafters · Oct 13, 2015

evyosh :

Well its a home build but I would rather not as I need this for my work. Hopefully the drivers will fix it I will have to see. It looks like alot of people have this issue.

Rogue Leader · Oct 13, 2015

Are you installing it into the closest slot to the processor? Are you using the DVI plug or an HDMI ?

(EDIT: oops sorry didn't mean to downvote you)

Rafters · Oct 13, 2015

Rogue Leader :

Thats ok, yes the closest to the processor and DVI. I have tried HDMI to no avail.

Rogue Leader · Oct 13, 2015

Any chance you have access to another PC to test the GPU out?

Rafters · Oct 13, 2015

Rogue Leader :

I do not currently I was really looking to try every other option bar that one. I will be able to tomorrow.

theguyisback23 · Oct 13, 2015

Drivers, asus, and haedaches.
Just got this card 12 hours ago and it's taken 11 to get it working..
apperently asus either loaded the wrong driver to their support disc or its corrupt..
I had to completely rebuild the file system of the disc onto an .iso and load it as a virtual disc just to get it to recognise that the card was installed on the board,
and that still wouldn't get it to install. Asus has never let me down til now..my fix was finally just to go grab the drivers from Nvidia and install them..which took some trickery, I had to load my rebuilt .iso and get the card to be recognised on the board (is this a new asus thing???).
Then once the wizard started letting windows recognize the card I had to quickly stop the .iso's process and start the Nvidia drivers I downloaded...
I basically had to unlock the video card in order to install "non-asus" drivers...
what kind of voodoo magic is this? Is asus locking down their cards now or is this just a bad egg in my case?
Whatever it is it took way to long to get this bad boy running...plays crisis 3 like a champ though

Rafters · Oct 13, 2015

theguyisback23 :

Drivers, asus, and haedaches.
Just got this card 12 hours ago and it's taken 11 to get it working..
apperently asus either loaded the wrong driver to their support disc or its corrupt..
I had to completely rebuild the file system of the disc onto an .iso and load it as a virtual disc just to get it to recognise that the card was installed on the board,
and that still wouldn't get it to install. Asus has never let me down til now..my fix was finally just to go grab the drivers from Nvidia and install them..which took some trickery, I had to load my rebuilt .iso and get the card to be recognised on the board (is this a new asus thing???).
Then once the wizard started letting windows recognize the card I had to quickly stop the .iso's process and start the Nvidia drivers I downloaded...
I basically had to unlock the video card in order to install "non-asus" drivers...
what kind of voodoo magic is this? Is asus locking down their cards now or is this just a bad egg in my case?
Whatever it is it took way to long to get this bad boy running...plays crisis 3 like a champ though

Right well good for you bud, im glad someone can fix this problem.

Alastair smith · Oct 13, 2015

Rafters :

Don't worry buddy, Follow these steps:
1.Shutdown your PC and unplug the GPU from the system (PCIe slot as well as the power cable of GPU and don't forget to take all the precautionary steps before doing this job).
2.Boot up you PC and visit http://www.geforce.com/drivers
3.Click on 'Drivers',then, under 'Manual Driver Search' select your driver manually and download the driver.
4.After the download is completed try installing the driver.
5.Shut down your PC and 'plug the GPU' into the first 'PCIe slot and also connect the 'power cables' to the GPU. Make sure whether GPU is well seated and power cables are well plugged into the GPU. (Don't forget to take all the precautionary steps)
6.Boot your PC up and check if the GPU is recognized by the operating system or not.
7.Skip this step if your PC has recognized the GPU. Uninstall all the 'existing display driver' of on-board iGPU(in your case intel's iGPU's driver) and then install your GPU's Driver as mentioned in the "Step 3" and restart you PC.
8.If the problem still exists, go to 'Control Panel' => 'Appearance and Personalization', under 'Display' click on 'Adjust Screen Resolution', at the middle of the page find and click on 'Advanced Settings'.
9.Once the new 'Window' pop's up click on the 'Properties' and select your GPU's adapter/driver.(I really can't go deep on this step, once the new 'window' pop's up you have to find the correct 'Display Adapter/Driver on your own).

Rafters · Oct 13, 2015

Alastair smith :

Rafters :

Don't worry buddy, Follow these steps:
1.Shutdown your PC and unplug the GPU from the system (PCIe slot as well as the power cable of GPU and don't forget to take all the precautionary steps before doing this job).
2.Boot up you PC and visit http://www.geforce.com/drivers
3.Click on 'Drivers',then, under 'Manual Driver Search' select your driver manually and download the driver.
4.After the download is completed try installing the driver.
5.Shut down your PC and 'plug the GPU' into the first 'PCIe slot and also connect the 'power cables' to the GPU. Make sure whether GPU is well seated and power cables are well plugged into the GPU. (Don't forget to take all the precautionary steps)
6.Boot your PC up and check if the GPU is recognized by the operating system or not.
7.Skip this step if your PC has recognized the GPU. Uninstall all the 'existing display driver' of on-board iGPU(in your case intel's iGPU's driver) and then install your GPU's Driver as mentioned in the "Step 3" and restart you PC.
8.If the problem still exists, go to 'Control Panel' => 'Appearance and Personalization', under 'Display' click on 'Adjust Screen Resolution', at the middle of the page find and click on 'Advanced Settings'.
9.Once the new 'Window' pop's up click on the 'Properties' and select your GPU's adapter/driver.(I really can't go deep on this step, once the new 'window' pop's up you have to find the correct 'Display Adapter/Driver on your own).

Ok thanks very much I will try this.

Alastair smith · Oct 13, 2015

Rafters :

Alastair smith :

Rafters :

Don't worry buddy, Follow these steps:
1.Shutdown your PC and unplug the GPU from the system (PCIe slot as well as the power cable of GPU and don't forget to take all the precautionary steps before doing this job).
2.Boot up you PC and visit http://www.geforce.com/drivers
3.Click on 'Drivers',then, under 'Manual Driver Search' select your driver manually and download the driver.
4.After the download is completed try installing the driver.
5.Shut down your PC and 'plug the GPU' into the first 'PCIe slot and also connect the 'power cables' to the GPU. Make sure whether GPU is well seated and power cables are well plugged into the GPU. (Don't forget to take all the precautionary steps)
6.Boot your PC up and check if the GPU is recognized by the operating system or not.
7.Skip this step if your PC has recognized the GPU. Uninstall all the 'existing display driver' of on-board iGPU(in your case intel's iGPU's driver) and then install your GPU's Driver as mentioned in the "Step 3" and restart you PC.
8.If the problem still exists, go to 'Control Panel' => 'Appearance and Personalization', under 'Display' click on 'Adjust Screen Resolution', at the middle of the page find and click on 'Advanced Settings'.
9.Once the new 'Window' pop's up click on the 'Properties' and select your GPU's adapter/driver.(I really can't go deep on this step, once the new 'window' pop's up you have to find the correct 'Display Adapter/Driver on your own).

Ok thanks very much I will try this.

Wish you best of luck, fell free to ask me any question(s).

Rafters · Oct 13, 2015

Alastair smith :

Rafters :

Alastair smith :

Ok thanks very much I will try this.

Wish you best of luck, fell free to ask me any question(s).

The graphics driver could not find graphics hardware

Rogue Leader · Oct 13, 2015

If the GPU is in and you boot the computer and do not see the BIOS no amount of finagling with the drivers is going to work. So when you have it plugged into the system and the monitor connected to it do you see the BIOS POST?

Alastair smith · Oct 13, 2015

Rafters :

Alastair smith :

Rafters :

Alastair smith :

Ok thanks very much I will try this.

Wish you best of luck, fell free to ask me any question(s).

The graphics driver could not find graphics hardware

Can you post screen shot(s)

Rafters · Oct 13, 2015

Rogue Leader :

I can only see the bios when running internal graphics.

Rafters · Oct 13, 2015

Alastair smith :

Rafters :

Alastair smith :

Rafters :

Wish you best of luck, fell free to ask me any question(s).

The graphics driver could not find graphics hardware

Can you post screen shot(s)

https://gyazo.com/8791bbbf794275c2eb607a2264d74961

Rogue Leader · Oct 13, 2015

Rafters :

Ok so don't waste any more of your time with drivers or anything else. This is a hardware issue plain and simple and no amount of finagling with the graphics drivers will make it work.

I saw you mention you searched and have seen this issue, I have as well, and it may have to do with an issue with your motherboard.

I just looked in your manual, you need to go into the BIOS (with the integrated graphics connected), Go to Settings, Advanced, Integrated graphic adaptor, Initiate Graphic Adaptor, and change the setting to PEG. Save it and shut down the PC. Then install the new card, make sure its locked in and plugged in and plug the monitor to it.

If the BIOS doesn't come up when you turn the computer back on then you have a more serious issue (bad board or GPU)

After installing a new graphics card computer cannot find it.

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