BSOD - ntoskrnl.exe - Is my memory causing this? Really could use some help.

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mattsackley

Reputable
Oct 13, 2015
2
0
4,510
Hello everyone,

In the last two days I've gotten 3 very random BSOD's both with the same error. Prior to this I have had no issue with this computer for over a year since I last reformatted it completely. The computer is about 3 years old right now as well.

First BSOD was about 1pm then didn't get another one until about 6:30am the next morning after just leaving the computer running idle the rest of the day/night. Then it ran fine all the way until today at about 12:30pm this afternoon.

I have been trying really hard to find a solution to this and finally found a way to narrow down where the issue is coming from by using BlueScreenView to view my dump files. I heard that a possible issue could be that I had AVG anti-virus installed, so I have already gone and removed it completely using the AVG Removal tool. I am now just running the Microsoft Security Essentials.

I have attached my dump file as well as screen shots of what BlueScreenView is showing me.

Any help would be so great appreciated!

Dump Info Screen Shots
https://dl.dropboxusercontent.com/u/31196943/dump3.JPG
https://www.dropbox.com/home/Public?preview=dump_info.JPG
https://dl.dropboxusercontent.com/u/31196943/dump.JPG


Download link to my 3 Minidump files if this will help.

https://dl.dropboxusercontent.com/u/31196943/Minidumps.zip
 
Solution
J
your system is painfully out of date:
most likely you have a filter driver that makes a call but the support drivers are so out of date the function fails and causes a bugcheck in the file system


here is what I would do:
update your BIOS: https://www.asus.com/us/Motherboards/P8Z77M_PRO/HelpDesk_Download/
update all of the motherboard drivers:
https://www.asus.com/us/Motherboards/P8Z77M_PRO/HelpDesk_Download/

update your wired networking driver
Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC
\SystemRoot\system32\DRIVERS\Rt64win7.sys Fri Feb 03 05:00:02 2012
http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false

update Realtek RTL8192CE Wireless LAN PCI-E NIC...
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johnbl

Polypheme
Nov 4, 2012
10,072
185
67,090
your system is painfully out of date:
most likely you have a filter driver that makes a call but the support drivers are so out of date the function fails and causes a bugcheck in the file system


here is what I would do:
update your BIOS: https://www.asus.com/us/Motherboards/P8Z77M_PRO/HelpDesk_Download/
update all of the motherboard drivers:
https://www.asus.com/us/Motherboards/P8Z77M_PRO/HelpDesk_Download/

update your wired networking driver
Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC
\SystemRoot\system32\DRIVERS\Rt64win7.sys Fri Feb 03 05:00:02 2012
http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false

update Realtek RTL8192CE Wireless LAN PCI-E NIC
from http://152.104.125.41/downloads/downloadsView.aspx?Langid=1&PNid=21&PFid=48&Level=5&Conn=4&DownTypeID=3&GetDown=false&Downloads=true

you have Wacom drivers from 2007 installed:
see if you can find updates for them:http://www.wacom.com/en-us/support

looks like you have 2 sets of USB 3.0 driver installed but both are very out of date 2011
you need a version dated 2013 or newer.
(you have intel usb 3.0 and asmedia usbv 3.0 )

make sure you run winodow update, be sure to reboot before and after you install a graphics driver.
 
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