Router dying or something else?

Lokoloko

Reputable
Oct 16, 2015
2
0
4,510
Hello,

A few days ago I ran into an unprecedent problem while browsing. It all started with few images not loading or being broken. Soon it escalated to all images broken, websites not loading properly (only text displaying at best). Finally this culminated into websites not loading at all. If I tried to access google or wikipedia on FF, the screen would just remain blank, FF wouldn't even load the page. I imagined at first I had gotten some kind of malware or something, but my suspicion fell immediately on my router when I failed to connect even on my Ipad or Iphone.

I later tried to access my router interface, and the same problem I experienced with websites happened: images not loading properly, broken links, sometimes pages simply didn't load at all, just a blank page. I tried unplugging the router from my modem and plugging it back, changing the port through which my computer is connected, turning my router on/off, but all to no avail.

Later the night of the same day I somehow managed to access the wireless network with my Ipad, but problem persisted on my computer. On the next day after I restarted my computer, and somehow the network started working again. Whether the problem was actually with my computer rather than the router and restarting was the deciding factor is still beyond me. When I managed to get to access back the internet, I noticed a number of things, for one, all of my preference settings for all websites had been reset, and I've been logged out of my all accounts, it was as if I was connecting to them for the first time. Aside from that, everything seems to be working perfectly just like before.

I've used the same router for roughly 4 years and have never seen anything like this. So my question is, how can I pinpoint the cause of the problem? I'm still in the dark as to how or why this happened. Is my router too old and dying? Was it just my computer? Or some other factor I haven't accounted for? How can I figure it out?

Has anyone ever experienced something similar? I'm thinking of replacing my router since it's pretty old, but I want to be sure of what caused this. Any thoughts?
 

kanewolf

Titan
Moderator
To try to isolate your PC vs router you will need to attempt the same connections with a second computer. Maybe you can have a laptop connected and when you PC is acting up try the same websites with the laptop. If the laptop has no problems, then it is probably internal to your PC.
 
Have you done a factory reset on the router, to flush it's flash etc, could be corrupt configuration.

I know, Netgear had a bad time a few years back with the radio's on their routers dying after a couple of years and the first sign was intermittent connections or low signal, especially those with internal antennas.
 
If your router fouls up like that it can mean depending where it is why it is acting up is because it has become to warm.
Mine does it from time to time, it wont disconnect anything currently connected to it.
But will stop devices from connecting to it when it overheats.
The firmware suffers a freeze or crash on it.
And it suffers from slow loading of webpages to not fully loading parts of a web page much like the problem you have.
Blow a can of compressed air through the vents, and keep it away from other devices that generate heat give it goo cool air flow.

That`s how I solved the problem and it works fine now 24/7.
 

DeadlyDays

Honorable
Mar 29, 2013
379
0
10,960
Almost certainly the Computer, reinstalling the web browser will "probably" fix it. May be an underlying cause like hard drive failing causing software to corrupt, or not. May also be a network driver, possible but less likely.

Most likely reason though is virus/malware infected the browser corrupting it.

Rule out the router by plugging the Ethernet cable from the router WAN port directly to your PC.
 

Lokoloko

Reputable
Oct 16, 2015
2
0
4,510
@kanewolf
Everything is working as a before, so I can't really test it out anymore.

@das_stig
I thought of reseting it to default settings as a last resort, but since it's all working fine and dandy I don't think I will need to that unless the problem happens again.

@Shaun o
I think this might the problem indeed.

@DeadlyDays
A restart of my computer did fix it... for now. I've discarded the possibility of malware earlier because scans from my antivirus and malwarebytes returned nothing, also if the problem was local to my computer, it still doesn't explain me not being able to connect with wireless devices. It's weird, it feels almost like the problem is on both ends, the router and my computer, but what are the odds of two acting up?