Removing my old motherboard drivers, im not sure how i do that.

Ethan Kelso · Oct 17, 2015

I recently upgraded from an fx-6300 to an intel i5 4460. OS is Win 8.1
Ive had performance issues and i have been told the reason for this is that i didnt remove the old drivers, I removed the old CPU drivers but Im not sure how to remove the motherboard drivers.

I intend to update to windows 10 after i remove them.

USAFRet · Oct 17, 2015

With a motherboard change, it is highly recommended to do a full OS reinstall. Often required.

Phillip Corcoran · Oct 17, 2015

USAFRet :

Definitely my advice too. I've never even tried using the same Windows after a motherboard change, doesn't make any sense to me unless you can't be bothered.

Windows has to be introduced to the new hardware at the Windows setup stage, not suddenly crashed in to it afterwards.

Ethan Kelso · Oct 17, 2015

USAFRet :

Would upgrading to windows 10 work just as well? If so it will be easier to just upgrade and kill two birds with one stone, although I am unsure if me reinstalling the OS or installing a new one wipes the old Mobo drivers.

Wisecracker · Oct 17, 2015

Windows 8.1 OEM End User License Agreement (EULA) (PDF)

How can I use the software? The software is licensed, not sold. Under this license agreement, we grant you the right to install and run one copy on the computer on which you acquired the software (the licensed computer)

I'll let you and your legal department consider those terms.

USAFRet · Oct 17, 2015

Ethan Kelso :

The Upgrade introduces enough potential issues on its own. You really need to start from a clean, fully working, install before the Upgrade.

Ethan Kelso · Oct 17, 2015

USAFRet :

ive encountered a problem, the product key i have isn't working with Win 8. I tried downloading win 8 then activating it to make it bootable from the USB but the product key i was going to use doesn't work with it. Am i doing the process wrong?

USAFRet · Oct 17, 2015

Ethan Kelso :

USAFRet :

ive encountered a problem, the product key i have isn't working with Win 8. I tried downloading win 8 then activating it to make it bootable from the USB but the product key i was going to use doesn't work with it. Am i doing the process wrong?

We need a little more backstory on this.
Was this a prebuilt PC or did you make it?
Where did the original OS and license come from? Is it an OEM license?

Ethan Kelso · Oct 17, 2015

USAFRet :

Ethan Kelso :

We need a little more backstory on this.
Was this a prebuilt PC or did you make it?
Where did the original OS and license come from? Is it an OEM license?

Built it. OS was a cd i bought however this machine doesnt have a disc bay and its an OEM license. i ordered from Amazon.

USAFRet · Oct 17, 2015

Ethan Kelso :

USAFRet :

Built it. OS was a cd i bought however this machine doesnt have a disc bay and its an OEM license. i ordered from Amazon.

OEM license is tied to that original motherboard.
You'll have to ask nicely at Microsoft to allow that license to be used on a different motherboard. They may or may not allow it.

Them's the rules for an OEM license. It was cheaper for a reason.

Ethan Kelso · Oct 17, 2015

USAFRet :

Ethan Kelso :

USAFRet :

Built it. OS was a cd i bought however this machine doesnt have a disc bay and its an OEM license. i ordered from Amazon.

OEM license is tied to that original motherboard.
You'll have to ask nicely at Microsoft to allow that license to be used on a different motherboard. They may or may not allow it.

Them's the rules for an OEM license. It was cheaper for a reason.

Will I have to phone customer service or can I send an email?

USAFRet · Oct 17, 2015

Ethan Kelso :

USAFRet :

Ethan Kelso :

OEM license is tied to that original motherboard.
You'll have to ask nicely at Microsoft to allow that license to be used on a different motherboard. They may or may not allow it.

Them's the rules for an OEM license. It was cheaper for a reason.

Will I have to phone customer service or can I send an email?

1. Try activating online (this has apparently failed)
2. Upon fail, it should give you a local phone number to activate via the phone robot.
3. Voice, talking to a human. You may or may not have success.

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Removing my old motherboard drivers, im not sure how i do that.

Ethan Kelso

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Phillip Corcoran

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Ethan Kelso

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Wisecracker

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USAFRet

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Ethan Kelso

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USAFRet

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Ethan Kelso

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USAFRet

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Ethan Kelso

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