- Jul 25, 2012
- 124
- 0
- 10,680
For several weeks now I have been getting an obnoxious error over and over again saying:
"Connection Lost...There seems to be a problem with your Internet connection. Please check your settings or switch to offline mode."
I have never had an isssue using uPlay before, so what's changed since then? I've installed a VPN recently...but I've disabled it and it didn't change the outcome and it's not my password that's wrong because I can sign-in through their website just fine!
I've added every thing with uPlay in it's name to the firewall and even did a fresh install of the client. I also tried disabling my firewall and anti-virus with no joy. Just the same message over and over again.
At this point I was fed up and called Ubisoft support. The first person I talked to sent me an e-mail with instruction for adding port forwarding for uPlay, flushing the DNS, and resetting the windows hosts file. Even doing a selective boot using MSConfig.
Still nothing!!!
I called Ubisoft Support back and they were taking me through the usual steps as usual and they were stumped to why I can't connect. They said they would forward the issue to be investigate down the line.
I have now been swapping emails back and forth with Ubisoft Support for about a week now and today they told me to un-install the uPlay client, delete all the residual files and registry keys, and re-install uPlay....Like I haven't tried that before, though I tried it anyways with what little hope I had left.
The same message.....
"Connection Lost...There seems to be a problem with your Internet Connection. Please check your settings or switch to offline mode."
Will I never play a Ubisoft game again? I can't even use offline mode anymore...
Has anybody here experience this before? Any suggestions, a solution to my issue?
"Connection Lost...There seems to be a problem with your Internet connection. Please check your settings or switch to offline mode."
I have never had an isssue using uPlay before, so what's changed since then? I've installed a VPN recently...but I've disabled it and it didn't change the outcome and it's not my password that's wrong because I can sign-in through their website just fine!
I've added every thing with uPlay in it's name to the firewall and even did a fresh install of the client. I also tried disabling my firewall and anti-virus with no joy. Just the same message over and over again.
At this point I was fed up and called Ubisoft support. The first person I talked to sent me an e-mail with instruction for adding port forwarding for uPlay, flushing the DNS, and resetting the windows hosts file. Even doing a selective boot using MSConfig.
Still nothing!!!
I called Ubisoft Support back and they were taking me through the usual steps as usual and they were stumped to why I can't connect. They said they would forward the issue to be investigate down the line.
I have now been swapping emails back and forth with Ubisoft Support for about a week now and today they told me to un-install the uPlay client, delete all the residual files and registry keys, and re-install uPlay....Like I haven't tried that before, though I tried it anyways with what little hope I had left.
The same message.....
"Connection Lost...There seems to be a problem with your Internet Connection. Please check your settings or switch to offline mode."
Will I never play a Ubisoft game again? I can't even use offline mode anymore...
Has anybody here experience this before? Any suggestions, a solution to my issue?
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