PC gives no screen with new Asus GTX 970 Strix

RabikAa · Oct 18, 2015

I recently bought the Asus GTX 970 Strix, but when I put it in my pc, no screen shows up whatsoever no matter what I tried...

I've read a lot about updating the BIOS of the card, but I can find no way to do so. Is there any way I can fix this without sending the card back?

SPECS:
Mb: Asus rampage IV Gene
CPU: i7-3820
PSY: MS-Tech 920 Watt

alexoiu · Oct 18, 2015

What's the current BIOS version? If older than 1404, have you tried updating the CAP converter firstly?

RabikAa · Oct 18, 2015

alexoiu :

Thanks for replying so fast, alexoiu!

I don't know the current BIOS version, since I'm getting a black screen when i start up my Windows.
Is there any other way to find it?

alexoiu · Oct 18, 2015

You're welcome. Is it a new setup?

RabikAa · Oct 18, 2015

alexoiu :

No, I've been using it for about 2 to 3 years now. Since then I upgrated my gpu once without problems.(from a Asus gtx 560 to a Gigabyte gtx 760)
And now I'm trying to upgrade again, to the Asus GTX 970 Strix

alexoiu · Oct 18, 2015

If still having the gtx 760, you can try installing it and checking the board's BIOS version.

RabikAa · Oct 18, 2015

alexoiu :

I'm trying it now, it started up the first time. Then it tried to install the drivers, but then it just restarted. And it's doing so over and over again

EDIT: I found what you meantime by CAP converter. Ging to try that now

alexoiu · Oct 18, 2015

ok. It should work.

RabikAa · Oct 19, 2015

alexoiu :

Okay, so it took me a little while to get that CAP converter thing working. But it works now, and the BIOS is updated to version 2105.

However, when I start up my PC now, it either reboots after the windows animation OR after the animation it gives a Blue Screen saying BAD_SYSTEM_CONFIG_INFO

alexoiu · Oct 19, 2015

You might need to set the boot order, enable. disable CSM, or, if still no go, reinstall Windows (if possible).

RabikAa · Oct 19, 2015

alexoiu :

Boot order is fine, I tried to enable/disable CSM. When disabled, I can't boot at all and all the drives are gone in the BIOS.

Also I don't have a way to reinstall Windows... Is there anything else I can try??

alexoiu · Oct 19, 2015

What drives are connected to the motherboard?

RabikAa · Oct 19, 2015

alexoiu :

240 GB SSD Kingston Hyper X (OS)
2TB HDD WD Black (games and storage)
1TB HDD Seagate (Misc Storage)
90GB SSD OCZ (Empty)

alexoiu · Oct 19, 2015

Try starting the board with only the Kingston SSD connected. See if still same issue.

RabikAa · Oct 19, 2015

alexoiu :

Alright, the only thing that's different now, is that when the blue screen shows up, it does collect data first before rebooting again. Which it didn't before

alexoiu · Oct 19, 2015

Do you have a Windows DVD?

RabikAa · Oct 19, 2015

alexoiu :

No I do not, I got my windows from DreamSpark

alexoiu · Oct 19, 2015

Try pressing F8 at restart, see if able to boot in safe mode.

RabikAa · Oct 19, 2015

alexoiu :

Already tried that, F8 just gives a boot menu and no options for safe mode

alexoiu · Oct 19, 2015

Check http://www.howtogeek.com/107511/how-to-boot-into-safe-mode-on-windows-8-the-easy-way/
for "if you can't boot to..."

RabikAa · Oct 19, 2015

alexoiu :

That doesn't work either, Asus' boot menu hotkey is F8. Even whilst holding SHIFT

alexoiu · Oct 19, 2015

Then a local PC repair shop might help.

RabikAa · Oct 19, 2015

alexoiu :

Alright, I'll go there tomorrow.

Thanks for all the help so far!! Really appreciate it

alexoiu · Oct 19, 2015

You're welcome.

PC gives no screen with new Asus GTX 970 Strix

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