Possible Defective Ram Slots

boddole

Distinguished
Mar 25, 2012
50
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18,535
Hello everyone, recently my computer (which has run for ~2 years in its current configuration) has been experiencing total system freezes just recently.

Equipment in question:
Mobo: ASRock z77 Extreme 6
http://www.asrock.com/mb/Intel/Z77%20Extreme6/
*I believe a year or two ago, it was this same board model that blew a capacitor (which woke me up), and I had that one rma’d (computer would not boot at all).

Ram (4gb x4): G.SKILL Ripjaws Series DDR3 1600
http://www.newegg.com/Product/Product.aspx?Item=N82E16820231314

CPU: Intel Core i5 2500k
http://ark.intel.com/products/52210/Intel-Core-i5-2500K-Processor-6M-Cache-up-to-3_70-GHz

What I’ve noticed is that all 4 ram sticks will run by themselves and together in the B1 and B2 slots, but the boot process will fail with error 55 (memory not installed correctly) when using the A1 or A2 slots either by themselves or with a second stick in either an A or B slot.

I've also tried clearing CMOS both with the button provided on the board and by removing the battery for a period of time, no change.

I’m guessing that points to a Mobo failure? Is there anything else I should try? Just before taking the computer apart, I ran Memtest for 1 full pass which found 0 errors (not sure what that means given my current findings).

Any ideas are appreciated, thank you for reading.
 

syked3

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Jul 7, 2015
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You need to run memtest for longer, I'd recommend overnight.
Update the BIOS, clear CMOS and try the sticks again before you RMA the motherboard. Also, make sure you are filling up RAM slots in correct order (check manual).
 

boddole

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Mar 25, 2012
50
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18,535


I figured I should run it longer (thanks for the heads up). I should have added (and will add) that I have tried clearing CMOS (both through the button provided on the board, and by removing the battery for a period of time, no change). Also, your point about loading the sticks in the proper order is well taken, but using all 4 stick always results in a failed boot. It doesn't matter what combination I'm using, if I'm using an A slot, it will fail.