Hello there,
My name is Mark, and I'm having some internet issues like you wouldn't believe. Now, I will try to describe my problem as best as possible, then list off the solutions I have attempted.
The Problem:
A few days into October, there was a night where I wasn't feeling well, and decided to do a hard shut down on the computer when I came home, so I could go right to bed. I held the power button until it shut off, no issue. The problem arose the next day when I launched my PC to play a few games. When everything was up and running, I noticed Skype and Steam were telling me that they couldn't connect to the internet. Sure enough, there was the yellow triangle saying there was an issue. Now when I hover over it, it reads, "Unidentified network, No Internet access."
The Attempted Solutions That Failed:
The first thing I did was troubleshoot. The results were ""Ethernet" doesn't have a valid IP configuration." So I Googled that exact sentence, and a Tom's Hardware thread popped up. Read it, tried it. No luck.
I've reset my modem / router about 5+ times. I've switched Ethernet ports, nothing.
I'll quickly list off everything that I've tried.
-IPCONFIG: In CMD, I will type "ipconfig /release" and "ipconfig /renew." The result for both commands are,
"No operation can be performed on Local Area Connection 2 while it has it's media disconnected.
An error occurred while releasing interface Ethernet : An address has not yet been associated with the network endpoint."
For the renew command, the first half is the same, but it continues,
"An error occurred while renewing interface Ethernet : An attempt was made to access a socket in a way forbidden by its access permission,"
At first, I didn't know what to think, then I looked it up, and decided to run CMD in admin mode. (I didn't know you could do this. I should also note here that I am the admin of this computer.)
The results? Exactly the same thing.
-Calling Motherboard Support: My motherboard is a GIGABYTE GA-X99-UD3 and upon calling their support team, I'm instructed to go into my bios, and somewhere else to check my MAC Address I believe is what it was called. Everything seemed fine is what they told me and recommended me to call my ISP.
-Calling ISP Support: I have INFINITY as my ISP and when I called them to discuss my problem, they rebooted my Modem / Router basically. When I reported back that I was still having internet issues, they told me to contact my Motherboard Manufacturer, asked me if I wanted to purchase their promo items, and that was the end of that. Fun.
-Device Manager: Inside "Device Manager" and under "Network Adapters," I have "Intel(R) Ethernet Connection (2) I218-V" listed. I have Disabled and Enabled it, Uninstalled it, and rebooted my PC. Nothing changed anything.
-WI-FI: I recently purchased an ASUS PCE-AC56 802.11ac Dual-band Wireless-AC1300 to hopefully get some internet connectivity going so I could furthermore research what issues I'm having with my Ethernet connection. But, that doesn't want to connect either. It also shows up with a ""Wi-Fi" doesn't have a valid IP configuration" after troubleshooting.
-Conclusion: After countless days of testing, and attempting to find solutions, I am beat. I've now turned to Tom's Hardware to see if there are any brave individuals willing to try and help me with this issue. My steps after this, if nobody out there has a solution that works, is to send my motherboard in for repairs. If it comes back and continues to show the same problems, I don't know what I'll do. I've put a ton of money into this giant metal box, and I'd absolutely hate to see it go for this reason. Any help is greatly appreciated.
-Mark
My name is Mark, and I'm having some internet issues like you wouldn't believe. Now, I will try to describe my problem as best as possible, then list off the solutions I have attempted.
The Problem:
A few days into October, there was a night where I wasn't feeling well, and decided to do a hard shut down on the computer when I came home, so I could go right to bed. I held the power button until it shut off, no issue. The problem arose the next day when I launched my PC to play a few games. When everything was up and running, I noticed Skype and Steam were telling me that they couldn't connect to the internet. Sure enough, there was the yellow triangle saying there was an issue. Now when I hover over it, it reads, "Unidentified network, No Internet access."
The Attempted Solutions That Failed:
The first thing I did was troubleshoot. The results were ""Ethernet" doesn't have a valid IP configuration." So I Googled that exact sentence, and a Tom's Hardware thread popped up. Read it, tried it. No luck.
I've reset my modem / router about 5+ times. I've switched Ethernet ports, nothing.
I'll quickly list off everything that I've tried.
-IPCONFIG: In CMD, I will type "ipconfig /release" and "ipconfig /renew." The result for both commands are,
"No operation can be performed on Local Area Connection 2 while it has it's media disconnected.
An error occurred while releasing interface Ethernet : An address has not yet been associated with the network endpoint."
For the renew command, the first half is the same, but it continues,
"An error occurred while renewing interface Ethernet : An attempt was made to access a socket in a way forbidden by its access permission,"
At first, I didn't know what to think, then I looked it up, and decided to run CMD in admin mode. (I didn't know you could do this. I should also note here that I am the admin of this computer.)
The results? Exactly the same thing.
-Calling Motherboard Support: My motherboard is a GIGABYTE GA-X99-UD3 and upon calling their support team, I'm instructed to go into my bios, and somewhere else to check my MAC Address I believe is what it was called. Everything seemed fine is what they told me and recommended me to call my ISP.
-Calling ISP Support: I have INFINITY as my ISP and when I called them to discuss my problem, they rebooted my Modem / Router basically. When I reported back that I was still having internet issues, they told me to contact my Motherboard Manufacturer, asked me if I wanted to purchase their promo items, and that was the end of that. Fun.
-Device Manager: Inside "Device Manager" and under "Network Adapters," I have "Intel(R) Ethernet Connection (2) I218-V" listed. I have Disabled and Enabled it, Uninstalled it, and rebooted my PC. Nothing changed anything.
-WI-FI: I recently purchased an ASUS PCE-AC56 802.11ac Dual-band Wireless-AC1300 to hopefully get some internet connectivity going so I could furthermore research what issues I'm having with my Ethernet connection. But, that doesn't want to connect either. It also shows up with a ""Wi-Fi" doesn't have a valid IP configuration" after troubleshooting.
-Conclusion: After countless days of testing, and attempting to find solutions, I am beat. I've now turned to Tom's Hardware to see if there are any brave individuals willing to try and help me with this issue. My steps after this, if nobody out there has a solution that works, is to send my motherboard in for repairs. If it comes back and continues to show the same problems, I don't know what I'll do. I've put a ton of money into this giant metal box, and I'd absolutely hate to see it go for this reason. Any help is greatly appreciated.
-Mark
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