Computer crashing and rebooting 2-10 days apart random

kankoon

Reputable
Oct 23, 2015
3
0
4,510
all dump files are the same everytime.. been doing this for months now.. here is the dump file.. this is new to me, assuming from reading hardware related maybe cpu or mem ? hoping some experts can chime in and dumb this down for me.. thank you!

Crash Dump Analysis provided by OSR Open Systems Resources, Inc. (http://www.osr.com)
Online Crash Dump Analysis Service
See http://www.osronline.com for more information
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 9600.18066.amd64fre.winblue_ltsb.150928-1002
Machine Name:
Kernel base = 0xfffff801`4be81000 PsLoadedModuleList = 0xfffff801`4c156630
Debug session time: Fri Oct 23 07:07:35.418 2015 (UTC - 4:00)
System Uptime: 0 days 0:00:08.280
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffe0007940b4b8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------

TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

BUGCHECK_STR: 0x124_AuthenticAMD

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: 0

STACK_TEXT:
ffffd001`c4dce580 fffff801`4c202ed8 : ffffd001`c86b0180 ffffe000`7940b490 fffff801`4c165b00 fffff801`4bf0ec99 : nt!WheapCreateLiveTriageDump+0x81
ffffd001`c4dceab0 fffff801`4c042264 : ffffe000`7940b490 ffffe000`7838c880 fffff801`4c165ba0 fffff801`4c165b40 : nt!WheapCreateTriageDumpFromPreviousSession+0x44
ffffd001`c4dceae0 fffff801`4c043081 : fffff801`4c165b40 ffffe000`7838c880 fffff801`4c165ba0 ffffe000`7838c880 : nt!WheapProcessWorkQueueItem+0x48
ffffd001`c4dceb20 fffff801`4bf0b75f : fffff801`4bf378bc fffff801`4c04305c fffff801`6d949ce8 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
ffffd001`c4dceb50 fffff801`4bf7ef1c : ffffe000`7766b040 ffffe000`7838c880 00000000`00000080 ffffe000`7838c880 : nt!ExpWorkerThread+0x69f
ffffd001`c4dcec00 fffff801`4bfd6ec6 : ffffd001`c872c180 ffffe000`7838c880 ffffe000`7766b040 00000000`00000000 : nt!PspSystemThreadStartup+0x58
ffffd001`c4dcec60 00000000`00000000 : ffffd001`c4dcf000 ffffd001`c4dc9000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: AuthenticAMD

IMAGE_NAME: AuthenticAMD

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

Followup: MachineOwner
 
Solution
Remove the problematic ram and see if problem persists,maybe you have bought diffirent ram.Bus means Fbs speed that comes to ram errors.Have you been overclocking FBS (front bus speed) in bios?

Ps. Sorry im not soo "ENGLISH" man and i forgot the words sometimes......

kankoon

Reputable
Oct 23, 2015
3
0
4,510
now that i think back yea.. upgraded the memory and looking back on dates, the problems started happening right after they were installed.. so you think it could also be a memory issue even though it has processor errors ? thank you for your response
 
Remove the problematic ram and see if problem persists,maybe you have bought diffirent ram.Bus means Fbs speed that comes to ram errors.Have you been overclocking FBS (front bus speed) in bios?

Ps. Sorry im not soo "ENGLISH" man and i forgot the words sometimes......
 
Solution