Trouble installing EVGA Geforce GTX 960 video card- black screen

DrWilson · Oct 25, 2015

Installed EVGA GeForce GTX 960 in Dell 8700 with i7 3770 processor, 24 G memory, windows 8.1 pro. Motherboard updated to latest BIOS ( 11, not 10). Using Dell ST 2420 monitor. On boot-up, I am getting a blank screen MOST of time. Have monitor on auto-select input, have used HDMI cable, DVI cable, analog cable. All with same results. Windows does boot, but monitor states " no input" found. Occasionally, with playing with input switch on monitor during boot-up, I can get screen. Any ideas???

Forgot to mention- installed 750 watt SENTEY model MBP750-HM power supply. Rig works fine with old video card.
Thanks again-

Sergeant_Sneaky · Oct 25, 2015

I've never heard of that PSU brand, do you have another you can try?

jerrie86 · Oct 25, 2015

Use DDU driver uninstaller to uninstall old drivers if there are any. http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

Sometimes old drivers interfere with new ones and do this. try this and reinstall your new drivers. I installed 970 in 8500 recently and it went smooth . Hope it helps.

Wayfall · Oct 28, 2015

Go into the motherboard BIOS and then the chipset settings and find the PCIE settings and change the PCIE setting from AUTO to GEN 2. That how I fixed the black screen problem with my old sapphire r9 270 when I switched out an old fm2 motherboard for a socket 1150 motherboard to get an i5 put in and it wouldn't display.

After I put it to gen 2 I had no problems displaying.

junkeymonkey · Oct 28, 2015

one thing you can google around is how 900 cards have display issues I guess it could be the cards bios issue or port issues or incompatable monitor support [vbios] but it can be common at times [any brand ]

example
http://forums.evga.com/Any-fix-for-Displayport-issue-04GP42974KR-m2407078.aspx

http://forums.evga.com/DisplayPortMonitor-not-always-Detected-m2231237.aspx

giga seemed to have the most ???

Wayfall · Oct 28, 2015

Well i originally had an fm2 system with a GTX 650 then got a r9 270 then I upgraded my mobo and then got an i5. The R9 279 would not display unless I put it to gen2 which has no performance lose.

now I have GTX 970 with no display problems or bottleneck

junkeymonkey · Oct 28, 2015

these newer card are funny lots of threads on them thing just anit so plug and play anymore look at how many z68 guys had issues with new cards - I guess it the way it is anymore

you buy you try and hope it don't make you cry

its it lackluster v-bios support ? motherboard bios for new cards ? monitor compatibility ? you look around you see a few of these issues on them

junkeymonkey · Oct 28, 2015

I found this at evga with a guy and a dell monitor ??

http://forums.evga.com/Possible-DOA-GTX-960-how-can-I-tell-m2406539.aspx

guy answered about the fans not spinning but I thought they did not spin up until these card got to like over 60c or something ?? so how does that help ??

any way thought it was of interest

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Trouble installing EVGA Geforce GTX 960 video card- black screen

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