MB Sees Only 1/2 RAM, Regardless of Amt Installed

kingtigermusic

Reputable
Oct 26, 2015
6
0
4,510
Hello, I'm working on my roommate's desktop PC that is only reading half its RAM. I just upgraded it from Windows XP to Windows 7 Ultimate (32-bit), and it had the same issue on both OS's. The BIOS only shows half the RAM, and CPUz only shows half as well. There are 2 1 GB DDR2 SDRAM sticks, and if I put either one into the MB by itself, only half of that stick shows up in the system. I've tried different slots to no avail. I've also checked the settings for speed, voltage, and cas latency to make sure they match the RAM's specifications.

The motherboard is an ECS nForce4M-A V3.0. I've tried resetting the CMOS with the jumper on the MB and that didn't work either. I want to try flashing the BIOS to the newest version, but when I try to run the application downloaded from the manufacturer's website, it gives me an error that the BIOS on the MB is not the award BIOS and terminates.

It's got an AMD Athlon 64 X2 Dual Core Processor 4600+ 2.40 GHz.
 
Solution
2 sticks x 512 = 1GB total - it's referring to the set, and CPU-Z picks up each stick as a 512 module - similar to a gskill label showing "F3-2133C10D-16GXM" where the D-16G = dual (2) sticks = 16GB and each stick is 8GB
The application mentioned above is actually CPU-Z.

Try loosening CPU cooler screws and re-tighten them making sure that the cooler is mounted evenly on the CPU.

If still have issues, then completely remove CPU cooler and CPU, and check for damaged, bent, missing pins, and also check for any dust, dirt, or debris in the socket. When remounting CPU and its cooler make sure that the cooler is mounted evenly on the CPU.
 

kingtigermusic

Reputable
Oct 26, 2015
6
0
4,510


It's definitely two 1 GB sticks. It says "1 GB (2x512)" on *each* stick.

ram%20stick%201.png

ram%20stick%202.png
 

kingtigermusic

Reputable
Oct 26, 2015
6
0
4,510


Did this too, actually. Completely removed, checked, and re-seated the cpu & its fan.
 

kingtigermusic

Reputable
Oct 26, 2015
6
0
4,510


hm, ok, so is the machine actually harnessing all 2 GB then?