So my computer fell on its side about 2-3 feet, and now when I try to boot it I get a shell error. I tried going into bios and boot set up and changing the settings there but it didn't fix it. Before I initially turned my computer off after it fell it was working fine for like 10 minutes so I im not sure why it's not booting properly now or what/where the problem is? ):
Computer fell from desk, boot error
- Thread starter jag234
- Start date
Solution
NerdyComputerGuy
Distinguished
- Nov 19, 2013
- 1,446
- 9
- 19,965
Hey,
Your hard drive's cables might have fell out! This has happened before!
Open the PC up and look for the HDD, push the cables in the back into the HDD. Try and boot back up.
Issue 'should' be fixed. If not post back here.
Your hard drive's cables might have fell out! This has happened before!
Open the PC up and look for the HDD, push the cables in the back into the HDD. Try and boot back up.
Issue 'should' be fixed. If not post back here.
D_Know_WD
Judicious
- Jul 30, 2014
- 6,633
- 3
- 35,960
Hi there jag234,
In case the cable thing does not work, then there is a possibility that the HDD got damaged from the fall.
You can attach it to another system and see whether it is recognized in Disk Management, Device Manager, BIOS. Also, you can try to access the drive. In case you can do that, it may be a good idea to back up the data stored on it.
After that, you can just test it and see whether it is in a healthy condition: http://www.tomshardware.co.uk/forum/282651-32-best-diagnostic-testing-utility
Cheers,
D_Know_WD
In case the cable thing does not work, then there is a possibility that the HDD got damaged from the fall.
You can attach it to another system and see whether it is recognized in Disk Management, Device Manager, BIOS. Also, you can try to access the drive. In case you can do that, it may be a good idea to back up the data stored on it.
After that, you can just test it and see whether it is in a healthy condition: http://www.tomshardware.co.uk/forum/282651-32-best-diagnostic-testing-utility
Cheers,
D_Know_WD
Dark Lord of Tech
Retired Moderator
- Aug 18, 2009
- 128,614
- 1,778
- 159,590
My neighbor recently did this , Daughter knocked tower over , not to the floor and it was the HDD was damaged , like stated above hopefully a cable.
photonboy
Titan
- Jun 20, 2006
- 21,567
- 13
- 85,015
Attach the hard drive to another computer and run DIAGNOSTICS on it.
(you can use "ultimatebootcd" software and boot to that though it's better to remove the drive and test on a known working system)
Use the manufacturer's software if possible, otherwise use Seagate or whatever. The basic test is probably called "DST" or "Drive Short Test" then you can run others.
*If you get errors that can't be fixed (or drive will not detect) then the drive is defective. If you don't then the software may simply be corrupted but we'll deal with one thing at a time.
It's possible it's not the drive though I doubt it. You should at least run MEMTEST though which tests your main system memory (i.e. DDR3 sticks) which in doing so tests a few other things. www.memtest.org
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