Seemingly Weird Heating Issue With CPU And Hard Crashing

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wll10441

Reputable
Oct 29, 2015
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4,510
Greetings. I've recently been having performance problems with my PC. During gaming sessions and sometimes just on the internet, usually when I do both, the screen will freeze for a few seconds, then continue, then freeze again and go black or show weird textures and colors on the screen based on what I'm doing. Which is sometimes accompanied by a horrendous buzzing sound from the speakers, which I just turn down. I can't alt + tab or do anything. It'll stay that way until my system reboots by itself or I turn it off manually. One time it just reduced my resolution. What seemed to remedy this was taking my computer out of its confined space cabinet under my desk. More breathing room. Got it. Hasn't been crashing like that since, but during all this I got a temp program, msi afterburner. I'm guessing 145 degrees Fahrenheit is pretty hot for a CPU whilst idle. GPU runs about 100 to 110 idle but shoots up to 180 whilst gaming(Rome 2). CPU stays about the same. 10 degrees hotter which I find weird. Is it normal even when I restart my PC that it acts this way consistently?

Note, before all this I was getting "kernel driver failed but has recovered (insert version here)" messages. After I got the most recent update from nvidia it just did the crashing as I mentioned. Sorry for the terrible framing here. Just wondering if anyone knows what has been happening to this machine. Not sure how long the overheating has been an issue. The chassis itself has always felt fine. BIOS doesn't give me temps though.

What I remember doing:
- I checked the hardware integrity via control panel devices
- checked my drivers
- cleaned out some dust with a semi-moist paper towel. Helped the gpu out a bit as before it was running idle around 130.

Specs:
- gtx 660
- intel(r) core(tm) i7-3770 CPU @ 3.40GHz
- 8 gb ram
-1920 x 1080 resolution 60hz
- Windows 10 Home 64-bit
- Alienware x51
- Bios: A08
 
Solution
RememberThe5th
You should delete all drivers,and make fresh as you said(and if you are willing to keep your files on seperate patrition).IF you can get in bios in alienware and try to find Fan speed and set it to high cause im not familiar with alienware, it should help to lower temperatures,now its good with GPU max 72*C.Try running benchmark as "Geeks3D furmark "it pushes to highest possible temp,and it also works with CPU.Its a tiny application google it.
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RememberThe5th

RememberThe5th

Illustrious
Jul 30, 2014
6,996
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What is is celsius or fahrenheit?If is celsius immediately replace the thermal paste on CPU,if it doesnt help turn on the PC and with open side panel and see if the FANS spin of the CPU and GPU.If One of them or Both doesnt spin you need to replace them.ill suggest you to buy aftermarket some compatible with your Alienware x51.
 
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wll10441

Reputable
Oct 29, 2015
12
0
4,510


Fahrenheit. And I just looked. CPU fan is working and silent as ever. Not sure about the other fans as I can't look at them without turning the machine off.
 
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RememberThe5th

RememberThe5th

Illustrious
Jul 30, 2014
6,996
172
41,140
For gpu Max load of 180*F is around 82*C which is normal when gaming some high intense game,and as i saw for CPU what u wrote there 145*F (62*C)is not normal for idle temperature.And for crashing and weird textures it could be GPU but,have you upgraded from Win7 to win10?IF soo it can be collision between drivers.
 
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wll10441

Reputable
Oct 29, 2015
12
0
4,510


I believe I fixed the problem with the gpu using msi afterburner's fan controls. As for my cpu, it still seems to run hot. Just blew out some dust today. Wasn't much for 2 years as it sits next to an air purifier. Right now with about 7 tabs open and msi afterburner running it stays around 50*C. Not sure if technically idle though. Gets up to around 72*C when gaming which I'm sure isn't good. And I did upgrade actually. Waited too long to realise my error, so I ordered windows 7 ultimate again. Whenever I reinstall should I delete all my drivers? Should make them reinstall fresh.
 
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RememberThe5th

RememberThe5th

Illustrious
Jul 30, 2014
6,996
172
41,140
You should delete all drivers,and make fresh as you said(and if you are willing to keep your files on seperate patrition).IF you can get in bios in alienware and try to find Fan speed and set it to high cause im not familiar with alienware, it should help to lower temperatures,now its good with GPU max 72*C.Try running benchmark as "Geeks3D furmark "it pushes to highest possible temp,and it also works with CPU.Its a tiny application google it.
 
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Solution
W

wll10441

Reputable
Oct 29, 2015
12
0
4,510


I actually just got done deleting some partitions(had about 7). Was about to erase my hard drive to start over. But evidently I deleted an important one as now I get two screens every time it boots saying: "a recent hardware or software change might have installed a file that is signed incorrectly," or something along those lines. Very agitating. Won't let me boot with dban to accomplish this. Anyways, those temps are all for my cpu unfortunately. I will be getting a benchmark once I figure this issue out.
 
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wll10441

Reputable
Oct 29, 2015
12
0
4,510


My friend recently fixed it with some black magic. Took a few hours though. As always with technology I'm presented with new problems. After erasing my drive with dban and trying to install windows 7 in UEFI mode to start anew, it will get to the windows screen and freeze whilst loading with the 4 coloured dots. I then do it in Legacy and it works for whatever reason. Not sure on the differences in each. I also don't know the install order for the drivers. Quite irritating.
 
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