Black Screen Freeze happens on certain games when gaming (not overheating) PLZ help!

Druminfected

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Oct 30, 2015
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Hello Community,

Thanks first off for even reading this, I appreciate the time you've taking to look. I tried looking at other threads before posting this because I couldn't really find any info on the same issue as mine. That being said, I'm getting black screens only when I try and play a game ( probably because you're using the GPU to the max!) and it only happens on certain games. The first game that this every cause a problem was the game SOMA, after it cause a black screen it would happen on one or two other games but the others worked fine.

This is a real pain, because I'm disabled and have to transfer out of bed into a chair reboot start up and vise versa, it's just very frustrating if black screens happen. I eventually give up in frustration. when I did some tests, using programs like Speedfan and GPU-Z I found out that my GPU wasn't overheating so it wasn't a heat issue. I took apart my PC and seen if it was dirty but it was fairly clean and cleaned it while it was open. Everything was working fine until I tried to give SOMA another try and this is after I got a refund.

I have to shut the PC off in order for it to reboot after the black screen.

for my PC specs It's a six core AMD Win 7 with a 850watt PSU (gold) and a AMD radeon 7870 (7800 series)

after doing some research my only guess is it could be a issue with voltage on the GPU? This is what I seen from a previous Thread on black screen problem, but I didn't see any settings on my catylyst control center. I think i might need afterburner or a free program to change voltage on my GPU if need be, but I'm really stumped as what to do next to find what the issue is.

If anyone could help me I would greatly appreciate it, and any questions you need from me feel free to ask!


 
Solution


A power supply tester may not rule out a power supply issue, only what the voltage is coming out of the pins. It may act differently under load.

Unfortunately the only way to rule things out is to either buy new parts...

Druminfected

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Thanks for the advice but unfortunately I don't have another power supply or another system to test it out on, so I'll have to find some other method for the time being. It could be a few weeks until I could arrange for something like that so any other methods would be great.
 

Druminfected

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UPDATE: I usually get a black screen of death sometimes with audio stuff before it crashes out, but on the GPU-Z software under the "12v" setting i've seen it spike to 27.72v at times and think that should definitely not happen. This only happens for a second or less but nonetheless I don't think it's good. If anyone alse can maybe pinpoint closer if it's a GPU or PSU. I ordered a PSU tester so waiting until I get that to check and see if it's good.

https://gyazo.com/987b433b2fb6df0d0b17683a52689954
 


A power supply tester may not rule out a power supply issue, only what the voltage is coming out of the pins. It may act differently under load.

Unfortunately the only way to rule things out is to either buy new parts till it starts working or test parts from another computer or test yours in another computer.
 
Solution