Pc keeps crashing had psu tested its ok need more help finding the problem

krazything · Oct 30, 2015

hello for last week so or my pc keeps crashing warframe csgo and dota 2 it happens on but smite its fine had them take a look at it today but they couldnt find the problem hoping you guys can help me
https://gyazo.com/5cf3092401adc9a48d233bec5e6a166b there a link to most of my specs tell me if you need more info

Darkbreeze · Oct 31, 2015

What are your full system specs and what have you tried so far? Do you have the crash dump?

krazything · Nov 1, 2015

mem test power supply test down graded drivers for video card didnt have any effect virus scan cleaned fans

krazything · Nov 1, 2015

how do i post a file? like dxd

Darkbreeze · Nov 2, 2015

Nah, forget the DX Diag. Just post your CPU, motherboard, power supply, memory, graphics card, case and cpu cooler model numbers. Most importantly the power supply model number and how old it has been in service. I'd also recommend you begin by trying the following, EXACTLY as outlined:

http://www.tomshardware.com/faq/id-2767677/clean-graphics-driver-install-windows.html

krazything · Nov 2, 2015

https://gyazo.com/a357e28216b74e85df2e7861a23e4aa4 for the specs 4 years gonna be 5 this july

Darkbreeze · Nov 2, 2015

Replace the xtremegear PSU. Absolute trash. Any Tier 3 or higher PSU at the following link, preferably Tier 1 or 2, would be a 1000% improvement over that unit which is almost certainly the root of your problem. 450w or higher for that GPU card. 550w or higher if you're overclocking anything.

http://www.tomshardware.com/forum/id-2547993/psu-tier-list.html

krazything · Nov 2, 2015

yea i heard people say that you think thats th eproblem ?

Darkbreeze · Nov 2, 2015

I think it's very likely. I'm assuming this was a CyberpowerPC or iBuypowerPC build, or that you bought the PSU from one of those companies? Either way, it's very likely to be the problem, even if it isn't the only possibility. PSU testing generally won't determine whether it's holding up under loads, or extended loads, only that it's meeting spec at idle, unless it's tested on expensive equipment which isn't usually what get's done at most mom and pop shops.

Like I said before though, I'd attempt the clean driver install procedure using the DDU first. It could also simply be a system configuration problem or a result of an older driver on something else. A clean install of the OS is often a good place to start as well. Very hard to make any serious guess without having a known good power supply of reliable quality installed.

krazything · Nov 12, 2015

it was a memory stick but hopeful i will get a new psu by xmas

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Pc keeps crashing had psu tested its ok need more help finding the problem

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