Help my Desktop keeps rebooting for some reason

calvin15

Distinguished
Sep 26, 2011
9
0
18,520
Hi there and i have a computer that reboots whenever i play movies or specific games such as Call of duty black ops 2 the computer reboots randomly in random times most of them when browsing the internet or playing a video.
I checked the CPU temp and IGP temp and its mostly on the 50F-59F range which is pretty normal i guess for PC temperature. I checked the event viewer and it states
"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
>0x8000000000000002 is the keyword
Event ID:41
and its from Microsoft Kernel Power
I really have no idea what it is could it be my PSU?
My specs
M32BF (http://www.newegg.ca/Product/Product.aspx?Item=N82E16883220705)
A6-6400k
8Gb ddr3 1600mhz
300 watt power supply
FM2 motherboard

can anyone help me with my problem?, any help would be appreciated
 

MinecraftHelp

Reputable
Nov 1, 2015
3
0
4,510
It's possible that your PSU haven't enough power...
Or the Power Management Circuit is damaged...
Does your power supply have an 230/110 V switch? You need to set it to your local Voltage.
 

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