Please help - My hard drive is failing and won't clone to a new one

PAB_333

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Oct 31, 2015
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4,510
I have a HP TouchSmart 520-1030 PC running the following:
Windows 7 Home Premium 64-bit SP1
Intel Core i3 2120 @ 3.30GHz
Sandy Bridge 32nm Technology
931GB (1 TB) Hitachi HDS721010DLE630 (SATA)

The Hitachi hard drive is failing; Acronis drive monitor says the disk is at 10% and showed disk degradation. I can still use the computer - it still boots up but I know its life is limited. I bought a new hard (931GB (1 TB) Western Digital blue WDC WD10 EZEX-00BN5A0) drive that is the same size that has no issues (passed all tests that I ran on it with the western digital utility).

I read through several how-to's , and I decided to clone my current hard drive to the new WD hard drive with Aomei backup; and it failed at 51%. I had to do a hard shut down because the computer locked up. Restarted, and fortunately, my disk still booted. I tried again to clone the existing system to a hard drive with Macrium Reflect Free and and it failed at 47%, with error "Clone failed - read failed - 22 broken pipe". I checked the macrium forums and basically they say that I should try to restore from an image.

I have a successful system image backup that I performed with Aomei backup to my regular backup external disk (a 500 GB WD My book). My question now is, how do I restore that back up image to the new hard drive, which is connected externally right now via a Sabrent usb sata cable?
 

Paperdoc

Polypheme
Ambassador
Since you bought a new HDD from WD, you also could download (free from their website) their HDD utility package Acronis True Image WD Edition. It can do cloning TO a HDD made by WD.

When you try to do the cloning operation, at the beginning look in the menus (or even better, READ the Manual BEFORE using!) for an option to Ignore errors on the Source unit and just keep on cloning. I did this once before with a slightly different version (Seagate customized) of Acronis. However, I think it was not a pre-selection menu choice - it was a choice offered after an error was reported. I think at first I told it to ignore this one error, but so many came up eventually I told it to ignore ALL future errors and just keep working. The cloning operation was able to complete successfully then.

There is a risk in doing this: you may "clone" a file containing erroneous data in one part. BUT you may not - it is possible that the Bad Sector(s) containing read errors are not actually part of any file. In my case, although the cloning software reported numerous Read Errors, I never did find any faulty files on the cloned copy. The clone on my replacement new HDD works perfectly.
 

PAB_333

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Oct 31, 2015
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4,510
To Phillip Corcoran,
I was trying to restore my system image backup to the new drive via Aomei Backup, but I ran into a problem. When I went to choose the drive to restore to, my new drive now has a system partition on it, then a blank 931GB remaining (because my initial cloning efforts failed). My restore image has both a system partition plus the rest of my c drive. I can't remove the system partition on the new drive to make it one big one from within the recovery tool, and I don't want two system partitions. Is there a way to delete the extra partition so my drive is empty again?

To Paperdoc, I will download these tools and give them a try. Cloning seems to be the only way to remove the extra partition.