Windows 8.1 Laptop will not boot

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RPeters3607

Reputable
Jan 24, 2015
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4,510
I have this laptop that refuses to boot. Was being used one day and just watching youtube videos when it suddenly turned off. It comes back on trying to to Automatic Repair and keeps failing. I tried booting to safe mode but I can't even get the menu to come up to do that, I tried everything. I tried to do a system refresh, failed. I tried to do a restore to a previous image, it found none. I don't want to do a full reset and lose all my data. I was able to make a bootable usb from another laptop's control panel. I used it to open up command prompt, then notepad and copied some of my files over. Pictures wont copy and i cannot find the AppData folder. Does anyone have any suggestions? Sounds like it could be a corrupted system file or a registry error? I'm stuck at this point.
 
Solution
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If you have another computer to use I would take the drive out and plug it into a different PC. See if the other PC can see the drive and the files. Have the other PC run a virus program to see if there is an infection. If it does see it and sees the files I would put it back into your computer and make sure your bios is set up to boot from it. Another thought is take the usb drive and have your friend run a virus program on it. I suspect you picked up a bad virus somehow.
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lantrich

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Dec 20, 2012
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Usually a laptop has a separate partition to install windows or another option to load windows while keeping your files. Why don't you use the usb and get to a command prompt. See if you can change the drive letter to d. If so type dir and see what is in the drive. You may be able to run the .exe and fix your problem.
 
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RPeters3607

Reputable
Jan 24, 2015
21
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4,510
Well now when it is booted the screen just goes black before the usb drive opens. I also tried it without the usb and same thing. No idea what to do at this point. Could it be a failing hard drive? I was able to access it before though. And it didn't say Disk Not Found or anything.
 
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lantrich

Honorable
Dec 20, 2012
438
0
10,960
If you have another computer to use I would take the drive out and plug it into a different PC. See if the other PC can see the drive and the files. Have the other PC run a virus program to see if there is an infection. If it does see it and sees the files I would put it back into your computer and make sure your bios is set up to boot from it. Another thought is take the usb drive and have your friend run a virus program on it. I suspect you picked up a bad virus somehow.
 
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Solution
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RPeters3607

Reputable
Jan 24, 2015
21
0
4,510
Thank you for the help everyone. I'm sorry I'm coming back to this so late. I do think I picked up a virus somehow. Ended up getting a new hard drive and doing a clean install of Windows 10.
 
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