Power outage/surge. Corrupted files. Blue screen.

Hitsuu

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Nov 2, 2015
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4,510
Hello,

PC Specs
2x4Gb RAM DDR3
GTX660
Intel i5 3.4Ghz
ASUS P8z77-v lk motherboard
Previously Windows 10, now windows 7.

Just yesterday my area had a power outage while I was on my computer. The power immediately came back and I restarted my computer and a screen came up mentioning a power surge had occurred. Instantly, my computer began installing updates. The updates finished, I logged into my computer and the power went out again. After this issue the power was out for quite some time and I left the house and came back later. I powered on my computer and the ASUS screen popped up saying I could enter the BIOS. This disapeared and the post screen popped up with the one single white underline, but did not continue this time. I restarted my computer probably 15 times to no avail. I Then installed a new windows 7 on my computer although I ran into errors. While installing it gave me several errors saying bootmgr.exe and (something about memory) was corrupt. It was not allowing me to install windows 7. I then went into the cmd console and deleted the bootmgr.exe file and ran the repair function. This allowed me to install windows 7. After installing windows 7 and attempting to download and install all the drivers etc. (flash, reader, blah blah), I began getting several blue screens, one after the other mentioning a memory management issue. It got to the point where every time I restarted my computer, it would direct me to the repair which said it could not fix the problem. I tried reinstalling windows 2 additional times and kept receiving blue screen errors. I should note that the repair function (every time) was saying it was successful and came back 0x0 for everything.

Note: I am working on a cloud based system and cannot post pictures from it, I will upload pictures when I get home tonight.
 

Hitsuu

Reputable
Nov 2, 2015
8
0
4,510
http://www.newegg.com/Product/Product.aspx?Item=N82E16822149382&nm_mc=TEMC-RMA-Approvel&cm_mmc=TEMC-RMA-Approvel-_-Content-_-text-_-
This is the HDD I use, not a solid state drive. I will try it with one stick of RAM.
 

Hitsuu

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Nov 2, 2015
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4,510


I've installed crystaldiskinfo and it gave the HDD a "good" health whatever that means. As I was looking over the information I got a blue screen this time saying "IRQL_NOT_LESS_OR_EQUAL". I should note that I removed all RAM and installed a brand new 8GB ram stick (1) into the motherboard before doing any of this.
 

Hitsuu

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Nov 2, 2015
8
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4,510
I now just got a blue screen saying the system has encounted an uncorrectable hardware error and had to shut down to prevent damage to the computer... So tomorrow I will be replacing the hard drive. If that doesnt work i will be replacing the CPU... and so on..
 

Hitsuu

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Nov 2, 2015
8
0
4,510


Hi,

I've reinstalled (and even formatted my C: drive) windows 5 times already. Wouldn't that have taken care of any registry or any corrupt virtual files? This leads me to believe the power surge fried one or more pieces of my hardware. I looked through the suggestions you've mentioned and I will try repairing a "bad virtual memory page file". All other options I believe don't apply because I've already taken out and swapped memory. Also, could the issue not actually be the memory sticks themselves, but the motherboard DIMM slots?

 

Hitsuu

Reputable
Nov 2, 2015
8
0
4,510


Another thing. There is no way (that I can see) to disable memory caching in the bios. I've searched through every option in the bios and I cannot find anything related to that.
 

Hitsuu

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Nov 2, 2015
8
0
4,510

I dont get it, how will i know if the issue is solved if i dont use it on the pc with the problem? Do u mean dont connect it to the pc before getting a surge protector cause it could happen again? Or are you saying whatever happened to the pc may affect any new parts i put in?
 
1) I don't where you are, as I know there is the power outage problem in some of countries, but if you are in USA, it will not happen a lots. But recommend to use the power strip at least for your PC.
2) Because you and me don't know what caused your pc problem, maybe like you said power outage or something else. If it was caused the power outage/power surge, then I will not try the new hardware on that PC because it may damage the new hardware too, but you may use the multimeter to check it out first or ask someone else for help if you don't have other PC or the multimeter.