HP Proliant DL380 with 3 300 GB HDDs in a RAID 5 configuration running SBS 2011 with AD DS, File/Print server, App server, DHCP/DNS server, and some other minor roles.
I run a small repair shop in a small town and I received a call last week from a business who's server had crashed. After my assessment, I determined that a single drive had failed on their RAID 5 array. Performance had been reduced to an unstable, almost unusable state.
They had no spares, so I had a drive shipped overnight. I replaced the drive and initiated the rebuild, which completed "successfully" with no degradation. I restarted the server and immediately noticed the drives' failure LEDs were flashing consistently. I checked the ORCA messages and saw the controller was reporting a predictive failure on all three drives. I also checked the HP array config utility, which reported the same issue, with hard read errors on all 3 drives.
Unfortunately, I cannot find any information on a similar scenario, so I'm not sure where to go from here. I have done a backup with Windows Server Backup, but the bare metal and system state failed, which I believe is due to using a 3 TB drive. I will be using a bootable imaging media to get a solid backup, but I need some direction to get these errors cleared. I am going to move them to a 6 disk RAID 10 array, if I can get a clean image. If not, it's a rebuild, which will put them down for longer than I'd like to (not to mention the painstaking task of finding all the programs they use and getting solid backups of that data). Anyway, long story short, where do I go from here?
I run a small repair shop in a small town and I received a call last week from a business who's server had crashed. After my assessment, I determined that a single drive had failed on their RAID 5 array. Performance had been reduced to an unstable, almost unusable state.
They had no spares, so I had a drive shipped overnight. I replaced the drive and initiated the rebuild, which completed "successfully" with no degradation. I restarted the server and immediately noticed the drives' failure LEDs were flashing consistently. I checked the ORCA messages and saw the controller was reporting a predictive failure on all three drives. I also checked the HP array config utility, which reported the same issue, with hard read errors on all 3 drives.
Unfortunately, I cannot find any information on a similar scenario, so I'm not sure where to go from here. I have done a backup with Windows Server Backup, but the bare metal and system state failed, which I believe is due to using a 3 TB drive. I will be using a bootable imaging media to get a solid backup, but I need some direction to get these errors cleared. I am going to move them to a 6 disk RAID 10 array, if I can get a clean image. If not, it's a rebuild, which will put them down for longer than I'd like to (not to mention the painstaking task of finding all the programs they use and getting solid backups of that data). Anyway, long story short, where do I go from here?
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