My laptop crashes while playing video games

Ribiti

Reputable
Nov 5, 2015
2
0
4,510
Hi,

My laptop only crash when playing video games (like league of legends).
It's a fairly new laptop (3 months old). I upgraded to windows 10, but i had the same issue when on windows 8.1

My laptop specification are:

System Model Alienware 17
System Type x64-based PC
OS Name Microsoft Windows 10 Home
Version 10.0.10240 Build 10240
Processor Intel(R) Core(TM) i7-4910MQ CPU @ 2.90GHz, 2901 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Alienware A08, 25/12/2013
SMBIOS Version 2.7
Installed Physical Memory (RAM) 32,0 GB
Graphic card name NVIDIA GeForce GTX 880M

By crashing, i mean, the pc just shut down directly in the middle of the game without warning nor blue screen. I have to manually restart it by pressing the power key.

Could you please help me?

Thanks a lot




 
Solution
I'm not surprised oh Alienware!!!

Usually this happens when the computer overheats,
does your laptop get loud ?
does it feel hot?

Download CPUID HWMonitor and check your temperatures while gaming.
Shouldn't be over 60 degrees.

Cazauxx

Reputable
Jul 10, 2015
835
0
5,360
I'm not surprised oh Alienware!!!

Usually this happens when the computer overheats,
does your laptop get loud ?
does it feel hot?

Download CPUID HWMonitor and check your temperatures while gaming.
Shouldn't be over 60 degrees.
 
Solution