- Nov 6, 2015
- 4
- 0
- 4,510
Hello Community - I am in need of assistance.
My wife works from home for her job. Her job provides her with a Juniper SSG5 router. From there we have our personal Netgear router that we use to stream movies, surf the net, etc.
When we first acquired the Netgear router, we had the configuration of Modem - Juniper - Netgear Router. After getting the Netgear router, our home network crashed sometimes several times a night. Netgear and myself sent router's back and forth for several months.
Finally, someone else that works with my wife suggested re-wiring the home network to go from the configuration above to the new configuration of Modem - Netgear Router - Juniper.
That worked great for about a week and a half.. then the last few days, my wife's computer has locked up on her 2 or 3 times a day while our home network seemed ok, as shown my still maintaining a connection to the net.
What everyone has told us is that the Netgear router and the Juniper are fighting and the Juniper is messing things up regardless of the connection.
Bigger problem is that without some type of fine tuning of the Juniper, we are going to continue to have these problems. But seeing how the Juniper came from my wife's company, to play with it and change settings could be a major issue for connection to her network, phone calls she is supposed to place and receive, etc.
Last night, we unchecked the box on the Netgear router for DHCP and our network was non-existent. We had to check the DHCP box again so that we had full access and everything worked the way it was supposed.
Anyone have any suggestions on how to take care of this. My two options as of now appear to be:
#1 – wire the way her company says and the home network will crash..
#2 –Wire it the different way and her work computer will freeze up randomly….
Thanks.
Dave
My wife works from home for her job. Her job provides her with a Juniper SSG5 router. From there we have our personal Netgear router that we use to stream movies, surf the net, etc.
When we first acquired the Netgear router, we had the configuration of Modem - Juniper - Netgear Router. After getting the Netgear router, our home network crashed sometimes several times a night. Netgear and myself sent router's back and forth for several months.
Finally, someone else that works with my wife suggested re-wiring the home network to go from the configuration above to the new configuration of Modem - Netgear Router - Juniper.
That worked great for about a week and a half.. then the last few days, my wife's computer has locked up on her 2 or 3 times a day while our home network seemed ok, as shown my still maintaining a connection to the net.
What everyone has told us is that the Netgear router and the Juniper are fighting and the Juniper is messing things up regardless of the connection.
Bigger problem is that without some type of fine tuning of the Juniper, we are going to continue to have these problems. But seeing how the Juniper came from my wife's company, to play with it and change settings could be a major issue for connection to her network, phone calls she is supposed to place and receive, etc.
Last night, we unchecked the box on the Netgear router for DHCP and our network was non-existent. We had to check the DHCP box again so that we had full access and everything worked the way it was supposed.
Anyone have any suggestions on how to take care of this. My two options as of now appear to be:
#1 – wire the way her company says and the home network will crash..
#2 –Wire it the different way and her work computer will freeze up randomly….
Thanks.
Dave
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