Wont recognize new drive (Western Digital WD Purple)

Deathspank

Reputable
Nov 7, 2015
2
0
4,510
I have a Gigabyte ud3r motherboard, and just purchased a sata Western Digital WD Purple 2 TB Internal Hard Drive. The pc refuses to recognize it. When I go into the bios, it displays. If I try and boot from windows 7 installation disk (not actually trying to install windows, just seeing what happens), it allows me to create a partition and format (which I have done). But I still cannot see it from file explorer, and if I go into system settings/storage it doesn't display there either. I tried reinstalling the motherboards sata 2 and sata 3 drivers, but no luck... I've busted out some brand new sata cables, swapped power cables, and danced around the room chanting praise to whatever deity may take pity on me

I see that the purple drive is a 'surveillance' drive. Does this make any difference? I just assumed when I bought it that a drive was a drive. I am guessing this is the problem and I am out of luck

Any help to prevent premature, technology induced stress related hair loss would be appreciated
 

Deathspank

Reputable
Nov 7, 2015
2
0
4,510


Nope, just shows my other 2 drives.

Appreciate the help. Cheers

Edit: Out of curiosity, I pulled out an old external hard drive caddy I had floating around. It works. While its not optimal, I can live with that.

But of someone has any ideas how to get it running internally it would be appreciated.
 
Hi there Deathspank,

Sorry that you are facing some issues with your drive. :(
Even though you've reinstalled your SATA drivers, I guess it would be nice if you can attach it to another system. That way you will be sure whether there is something wrong with your system or the drive itself.
Apart from that, you can test the drive with WD's DLG tool and write zeros on it afterwards: http://products.wdc.com/support/kb.ashx?id=4iIp4a

Hope this will help,
D_Know_WD