- Nov 8, 2015
- 5
- 0
- 4,510
Hello,
So I've read several threads on here about this and tried a variety of solutions, but none of them seem to have worked.
The problem:
I have EE home broadband. A couple of days ago I suddenly lost internet access through an EE BrightBox router (henceforth "the router"), which I was using as an access point. The router is connected via powerline adapter to an older Netgear router used as the modem ("the modem"), and I normally connect both wirelessly with my laptop and wired with my desktop to the router.
The modem and the powerlines are working fine, and I've been trying to fix things by going through the same steps I went through to set up my wireless network in the first place, configuring the router as an access point (this consists of changing the gateway IP to match the subnet on the modem, changing the security type, SSID, channel and wifi password, changing the broadband username and password, and disabling DHCP).
However, as soon as I try to change the gateway IP on the router to match the subnet on the modem, I am unable to login to the router control panel. Turning off automatic IP assignment on my desktop and specifying the correct gateway IP address manually allows me to login; however, even then I still don't have internet access via powerline from my router.
In doing this I've mainly noticed the same error message as above, i.e. 'Local area connection doesn't have a valid IP configuration'.
What works/what doesn't
When I am physically connected to the router, my desktop has an IP address beginning 169.254.x.x. However, if I connect directly into a powerline adapter, I have internet access and I'm assigned a 192.168.0.x IP address as normal.
I have tried logging into the router control panel (when it's set up as an access point) using both desktop and laptop. Neither works.
When I reset the router to factory settings, I am able to login to the control panel.
When I test the router by unplugging the modem from the phone jack and plugging the router in directly, it works and I have internet through the router.
Here is my ipconfig /all with the router plugged into my desktop:
System info:
I'm running Windows 7 Pro SP1 on an x64-based PC. Motherboard is Gigabyte MA-GA77OT-UD3P.
Things I've already tried
Many thanks in advance.
So I've read several threads on here about this and tried a variety of solutions, but none of them seem to have worked.
The problem:
I have EE home broadband. A couple of days ago I suddenly lost internet access through an EE BrightBox router (henceforth "the router"), which I was using as an access point. The router is connected via powerline adapter to an older Netgear router used as the modem ("the modem"), and I normally connect both wirelessly with my laptop and wired with my desktop to the router.
The modem and the powerlines are working fine, and I've been trying to fix things by going through the same steps I went through to set up my wireless network in the first place, configuring the router as an access point (this consists of changing the gateway IP to match the subnet on the modem, changing the security type, SSID, channel and wifi password, changing the broadband username and password, and disabling DHCP).
However, as soon as I try to change the gateway IP on the router to match the subnet on the modem, I am unable to login to the router control panel. Turning off automatic IP assignment on my desktop and specifying the correct gateway IP address manually allows me to login; however, even then I still don't have internet access via powerline from my router.
In doing this I've mainly noticed the same error message as above, i.e. 'Local area connection doesn't have a valid IP configuration'.
What works/what doesn't
When I am physically connected to the router, my desktop has an IP address beginning 169.254.x.x. However, if I connect directly into a powerline adapter, I have internet access and I'm assigned a 192.168.0.x IP address as normal.
I have tried logging into the router control panel (when it's set up as an access point) using both desktop and laptop. Neither works.
When I reset the router to factory settings, I am able to login to the control panel.
When I test the router by unplugging the modem from the phone jack and plugging the router in directly, it works and I have internet through the router.
Here is my ipconfig /all with the router plugged into my desktop:
System info:
I'm running Windows 7 Pro SP1 on an x64-based PC. Motherboard is Gigabyte MA-GA77OT-UD3P.
Things I've already tried
ipconfig /release, ipconfig /renew
netsh winsock rest (etc.)
Turn off Bonjour DNS (haven't got it)
Checking all relevant services listed in Services are started
Turning off IPv6
Setting IP address manually
Turning router on and off
Turning PC off and unplugging
Reinstalling Windows 7 (albeit only as an upgrade, not clean reinstall as I'd rather not reinstall all my apps unless I really have to)
Downloading MS easy fix tool
Updating/uninstalling/disabling network adapter driver
Many thanks in advance.
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