recovering data from a recalled Seagate 3TB hard drive. Using a Sata to usb failed, my imac did not even recognize the hard dr

ntezbnggreen

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Nov 8, 2015
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I recently began having issues with my late 2012 imac with a 3.4 gHz intel core i7. Performance, delays etc. Ultimately, it was determined my imac was one of those with a faulty 3TB SeaGate hard drive. Like an idiot, I hadn't backed up any of my data. Apple returned me the "faulty" drive and said I could retrieve data from it. Using a SATA to usb along with apple tech support I couldn't even get my imac to recogcize the hard drive. Any suggestions would be greatly appreciated.
 
Hey there, ntezbnggreen.

You can try out some data recovery programs for Mac OS X, or try accessing it via Ubuntu Live USB/DVD, to see if the drive is properly recognized and if you can get to your files (http://www.ubuntu.com/download/desktop/create-a-usb-stick-on-mac-osx). Other than that, perhaps the most viable option in your case would be a professional solution, such as a data recovery company.

Hope that helps.
Boogieman_WD