Here is a reddit link to my post if that helps anyone http://
So for probably the past 6 or 7 months i've had extreme problems with my internet. Massive ping spikes that last long amounts of time. Example 1 Speed Test This happens whether someone is on the internet aswell or if no one is on it or im connected directly to the modem.
I have tested multiple computers connected to the router via ethernet cable and connected directly to the modem via ethernet cable and still the problem occurred. This happens in the later half of the afternoon around 430pm central time and onwards till about 11 if I'm lucky. I have contacted my ISP about this at least 6 or 7 times. They have sent people out to service our house twice free of charge. The first time they replaced the modem saying the one we had was old and they were already in the process of replacing them. The second they replaced the cabling connected from where it enters our home into the modem and after all that I still have the same problem. on the second visit the guy said it was weird because we had one of the biggest hubs in city for non-business use. So i really need help. I have asked about changing ISP but my dad doesnt want to go through the process of having our yard dug up again.
Also i get normal speeds for what we pay for. I have reset my router settings multiple times I have done everything I could think of Please offer an ideas or help you can
Last thing any questions will be answered im just looking for help please dont be rude. Thanks in advance
TLDR; High ping, no idea why still after abunch of fixes.
So for probably the past 6 or 7 months i've had extreme problems with my internet. Massive ping spikes that last long amounts of time. Example 1 Speed Test This happens whether someone is on the internet aswell or if no one is on it or im connected directly to the modem.
I have tested multiple computers connected to the router via ethernet cable and connected directly to the modem via ethernet cable and still the problem occurred. This happens in the later half of the afternoon around 430pm central time and onwards till about 11 if I'm lucky. I have contacted my ISP about this at least 6 or 7 times. They have sent people out to service our house twice free of charge. The first time they replaced the modem saying the one we had was old and they were already in the process of replacing them. The second they replaced the cabling connected from where it enters our home into the modem and after all that I still have the same problem. on the second visit the guy said it was weird because we had one of the biggest hubs in city for non-business use. So i really need help. I have asked about changing ISP but my dad doesnt want to go through the process of having our yard dug up again.
Also i get normal speeds for what we pay for. I have reset my router settings multiple times I have done everything I could think of Please offer an ideas or help you can
Last thing any questions will be answered im just looking for help please dont be rude. Thanks in advance
TLDR; High ping, no idea why still after abunch of fixes.