The answer to "Now our printer will only feed paper up to the first set of rollers and then the paper stops" is that the plastic spigot that carries the white gear wheel in the train of gears, that are to the left of the printer as you view it from the front, has sheared off. This stops the drive getting to the 4 large paper rollers. To get to the gears, remove the electrics card on the left and then the transverse print carriage complete with ink cart. Then the motor assembly, which is fixed to the case with a lug at the back and a single screw at the front and it comes away with two front rollers, on held by a single U bracket.
Open up the plastic gear box lid . I drilled the cover, where the spindle had sheared off with a hole just big enough to take a brass BA screw of the same diameter and length as the sheared off spigot. I used the screw to cut it's own thread into the plastic cover.
Open up the plastic gear box lid . I drilled the cover, where the spindle had sheared off with a hole just big enough to take a brass BA screw of the same diameter and length as the sheared off spigot. I used the screw to cut it's own thread into the plastic cover.
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