BSOD , when adding RAM.

TH3T30

Reputable
Nov 13, 2015
1
0
4,510
Hello!
I am writing this for my friend.
He bought a new RAM (http://www.crucial.com/usa/en/bls2kit4g3d1609ds1s00) and when installing he got BSOD (https://www.youtube.com/watch?v=6IuubCfbVhg&feature=youtu.be).
He got two old RAM sticks 2GBx2.
1. and 3. slot are blue and 2. and 4. slot are white.

Situations:
- 1. new1 3. old (Working)
- 1. new2 3. old (Working)
- 1. old 3. old (Working)
- 1. new1 3. new2 (BSOD)
- 1. new1 2. new2 3. old (BSOD) Saw desktop and then crash.
- 1. new1 2. old 3. new2 (BSOD) Saw desktop and then crash.

My conclusions are that both RAM stick are working fine, but something weird is happening, when both RAM's are together.
He has Windows 7 and this is his motherboard: http://www.asrock.com/mb/Intel/H55M-GE/
We tried downloading Asrock App and updating BIOS etc, but it showed not updates (He said he haven't updated himself anything so pretty weird)
DRAM frequency was automatic, but we changed it to 667MHz, but no effect.

No. We haven't ran memtest, but what does that help and how do we run it, if PC crashed, with new RAMS.

Ask, if you need anymore information. Thank you!
 
Well, if you are lucky it's on your BIOS. But you probably will have to burn a Linux LiveUSB, then select "memtest86" or something similar from the boot menu, after changing the boot order. If Memtest doesn't turn up errors it's the motherboard or most likely in that case Windows.