Computer turns off randomly while playing Fallout 4

landorona · Nov 14, 2015

Hey,
I got Fallout 4 a few days ago and I'm really excited about it. I'm far into the game, but an issue that has started to annoy me is that my computer will shut off without explanation at random times during the game. I've held speccy open and I don't think it's overheating. Any ideas?
Specs: http://speccy.piriform.com/results/vrhGUHBtvtHpXY8T4n8PB7s

Suztera · Nov 14, 2015

Speccy doesn't give your full specs.
What your psu? What is your graphic card?
What is your cpu and gpu temps under load in game?

landorona · Nov 14, 2015

psu: rosewill 630 watt ATX12V
gpu: amd r9 280
cpu maxes out at around 70C, not sure about gpu but my case is clean and well-ventilated.

Suztera · Nov 14, 2015

landorona :

A FX 8350 running at 70C isn't good. You should ideally have it running under 62C for core temps.

landorona · Nov 14, 2015

Suztera :

well, i've run more demanding games than this and it's never happened. will that temperature cause it to shut down due to overheating?

Suztera · Nov 14, 2015

landorona :

Suztera :

well, i've run more demanding games than this and it's never happened. will that temperature cause it to shut down due to overheating?

It is a possibility. Your motherboard does not have VRM heatsinks which could be another cause.

landorona · Nov 14, 2015

Suztera :

landorona :

It is a possibility. Your motherboard does not have VRM heatsinks which could be another cause.

What do you suggest that I do to fix this? Also, I saw another thread from a person with the same problem as me, and his problem was something with the voltage of his RAM. is that a possibility with my parts?

bignastyid · Nov 14, 2015

Could be overheating, but usually the will just throttle down instead of shutdown. The psu is what I suspect, rosewood has a couple good units but they have many low quality cheapies too. Given the odd size I'm thinking it's one of their low quality units and is probably failing.

landorona · Nov 14, 2015

bignastyid :

If you're certain this is the problem, is there any way to fix it besides ordering a new power supply?

Puwn · Nov 16, 2015

landorona :

This JUST happened to me as well!

zerghumper · Nov 25, 2015

System specs:

-i7 6700k processor (stock settings)
-Noctua NH-D15 cooler (keeps temps under 60c at load)
-Gigabyte Z170xp motherboard
-Corsair Vengeance LPX DDR4 2666MHz memory
-EVGA 980ti SC GPU (stock settings, doesn't go over 80c at load)
-850 watt corsair HX professional power supply

Wanted to add that I'm also experiencing this issue. It only happens in Fallout 4, not any other games or benchmarks (tested Witcher 3, Fallout New Vegas, Company of Heroes 2, and Defense Grid). Seems to happen at random when selecting an object or speaking to a character, when *pop!* the whole computer suddenly reboots; no error message, no bluescreen, no display driver failure message.

Pulling my hair out over here! I'm considering picking up another power supply and some RAM to test but I'm not made of money after building a rig like this!

Kon37 · Nov 26, 2015

I have the same problem and it only ever happens in fallout 4, played hundreds of hours of witcher 3 and other newer games with no problems whatsoever. Some of the crashes were not so random and happened 2-4 times at the exact same spot. The first set of stairs inside the first vault is where it happened the most, and it was always at the exact same place in the stairs.

dawilleyone · Nov 26, 2015

zerghumper :

Same thing here Fallout 4 GTX 970 with AMD FX-8350 with a tiny overclock. It plays GTA V, Witcher 3, MGS 5 with no issue. but the CPU get in the 60 C range. Usually loading when fast travelling or entering a new area causes it to spike for reason

ahmyday · Nov 26, 2015

It is a game related issue, at this point we'll have to wait for an update to fix it.

GDucky · Nov 26, 2015

Me too.
paste.
I have a problem with fallout 4 restarting my computer after sometime. The screen goes blank and then i get the message saying no video signal and then the computer starts again.

I have did several stress test with heaven and furmark. I also ran memtest over a whole day and cannot get the error to repeat. The temperatures are very good with the CPU only going up to 50 c and the GPU never went over 70 c. I do not think it is over heating and my power supply is brand new.

I left fall out 4 running overnight and it never rebooted. It only seem to happen when I exit buildings on the load screen.
I also tried to play other games like metal gear 5, grandtheft auto 5, witcher 3, ARK survival, and skyrim heavy with mods and no reboot.

Event viewer only shows that the computer restarted unexpectedly.
My computer is a Gigabyte r9-280x windforce, fx-8350, 8 gb ddr3 balistics ram, Thermaltake 80 plus gold 750 power supply, Gygabyte 970A-UD3p motherboard, haf 912 case, evo 212 cooler, segate 1 tb 7200 hard drive, windows 10 home.
I also have the newer drivers I installed after removing the older one in safe mode with a program.

kenway447 · Dec 2, 2015

Its not ur pc's fault..its the game's fault...don't waste time tryong to fix ur pc which has no problems watsoever☺

David Rodriguez · Dec 11, 2015

I have the same issue.

Even re-imaged my machine to windows 10.

XFX Core Edition Radeon HD 7870
AMD FD8350FRHKBOX FX-8350
GIGABYTE GA-990FXA-UD3
Corsair CX Series 750 Watt

William Ricci · Dec 15, 2015

I have the same issue.

Using a FX 6100 and 270x.

The temperature of the CPU stay around 80c and the crash only happens in Loading Screens.

I tried to force the CPU to see if there's a problem using heavy cpu mods, but still, the crash wont happen unless in loading screens.

I've been using SSD too, but tried in HDD and the problem persists. Same to Windows 8/10.

I think that maybe it's a memory problem, since when the computer turnout and you try to start it right after, sometimes when it got to desktop it crashes again, but if you wait some seconds to the memory clean itself it wont crash. Maybe some bad instructions? There's the enb memfix, but it not worked for me.

By the way, Witcher 3 it's working fine.

James Mason · Dec 15, 2015

Something really similar was happening to my friend, but it was happening within the first few minutes/seconds of playing the game, he couldn't even get to vault 111 before it crashed.

It was his PSU, replacing it fixed the issue.

William Ricci · Dec 15, 2015

I possible found the solution for me.

I found a place where I can reproduce the crash, everytime i leave diamond city after the "Brother vs Brother I"M NOT A SYNTH dialogue" the pc was shutting down.

So, I grabbed one big desk fan and put it towards the case.

Tried again to leave Diamond City and the game wont crash again.

So... Observing the temps, when leaving diamont city, the cpu goes from 50c to 70c WITH THE FAN.

So easily a CPU with 80c without the fan can go far beyond the 90c limit.

I'll continue to test the game, if it crashes again i'll report here

EDIT:

After one day of gameplay no more shutdowns, even with overclock in the cpu.

I think i need a new cooler.

kenway447 · Dec 19, 2015

well I was facing this problem in fallout 4 only..all the other games were running perfectly..then I decided to replay wticher 3 and started facing the same problem...apparently its a defective ram problem..from what I gathered from the internet..the reason why pc restarted while playing certain games was because those games might have used specific portion of ram which other games did not...1 had two 8gb rams..removed the old one and there problem solved!!I

Computer turns off randomly while playing Fallout 4

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