[SOLVED] Infected Ipad - Need To Know If I can Fix it Myself

harrystam · Nov 16, 2015

My Mother has a Ipad (I personally hate them) and I watched her click the "Ok" button for "you just won a trip to Burmuda" I was a half second too late in telling her she done goofed.

I was trying to install HP printer drivers today to the Icrap-pad. After much frustration I called HP support and the support guy told me the Ipad was infected. SUPRISE!
He also told me it would cost 100 flipping dollars to fix whatever the issue is. Baseline 100 dollars. SMH Apple.
I'm curious if I can diagnose this problem myself or do I have to send apple my money to do something really simple?

13thmonkey · Nov 16, 2015

factory reset?

ajhockey3 · Nov 16, 2015

I would manually reinstall firmware that came with said device. This process is normally in jailbreaking IOS devices, So shouldn't be hard to figure out how to do it.

harrystam · Nov 16, 2015

13thmonkey :

I'm trying to avoid this.

ajhockey3 · Nov 16, 2015

harrystam :

Sorry don't think thats going to happen best you could do it reset to a restore point

harrystam · Nov 16, 2015

ajhockey3 :

It's a first gen IPoop. I don't think it came with any.

ajhockey3 · Nov 16, 2015

harrystam :

I haven't used an IOS device sence Iphone 3g, But when I used an IOS device when you hooked it upto a PC it would create restore points

13thmonkey · Nov 16, 2015

harrystam :

Why? dump everything onto a cloud service, your apps are linked to the account so they should just come back down if apple has done it right.

harrystam · Nov 16, 2015

ajhockey3 :

harrystam :

I haven't used an IOS device sence Iphone 3g, But when I used an IOS device when you hooked it upto a PC it would create restore points

I know she's never backed up her ipad.

harrystam · Nov 16, 2015

13thmonkey :

harrystam :

Why? dump everything onto a cloud service, your apps are linked to the account so they should just come back down if apple has done it right.

I guess that's true. It's also her only hope.

ajhockey3 · Nov 16, 2015

Sorry, Restore your ipad, Redownload apps, You have no choice

harrystam · Nov 16, 2015

Doesn't the appstore save all your downloads to an extent?

ajhockey3 · Nov 16, 2015

Appstore will show you what apps you have previously downloaded and some select apps can save progress via their own cloud services

harrystam · Nov 16, 2015

ajhockey3 :

No backup or restore, no fail safe. I guess she's just going to learn the hard way.
Thanks.

JustSomeJoe · Nov 17, 2015

Have you tried the obvious, Clear Browser History and Data then (maybe) a power-cycle.

harrystam · Nov 17, 2015

JustSomeJoe :

Yes, I have. It resolved the issues of being stuck on the safari page without a exit. But I still think there's malaware lingering. That's why I want to know if there are diagnostic tools for crapple products.

McHenryB · Nov 19, 2015

In Zen and the Art of Motorcycle Maintenance Pirsig reproduces a great quote from a Japanese technical manual. I forget the exact words, but the essence of it is "Before working on this mororcycle you must be in a good frame of mind". And it's true of computers too. Approach then with the view that they are a load of rubbish, and refer to them with childish names, and you are likely to find it a self-fulfilling prophecy. Also you will find that the people most likely to know the answer to your questions won't bother with you.

If you have no respect for the equipment then find someone who does to repair it. They will make a good job of it where you will fail.

13thmonkey · Nov 19, 2015

McHenryB :

Genius, it has been a long long time since I read it, this has made my day.

harrystam · Nov 19, 2015

McHenryB :

In Zen and the Art of Motorcycle Maintenance Pirsig reproduces a great quote from a Japanese technical manual. I forget the exact words, but the essence of it is "Before working on this mororcycle you must be in a good frame of mind". And it's true of computers too. Approach then with the view that they are a load of rubbish, and refer to them with childish names, and you are likely to find it a self-fulfilling prophecy. Also you will find that the people most likely to know the answer to your questions won't bother with you.

If you have no respect for the equipment then find someone who does to repair it. They will make a good job of it where you will fail.

A brilliant piece of philosophy.

fchung0712 · Jan 17, 2016

Just in case you have not erased yet, an iPad cannot get infected with viruses from websites... Only from applications. Why would you even ask HP??? Of course their going to say "you have a virus". They don't make iPads. And if they are so certain, it is their App that has infected your iPad
http://lmgtfy.com/?q=can+an+ipad+get+a+virus

Basically, I would not worry about it

[SOLVED] Infected Ipad - Need To Know If I can Fix it Myself

Distinguished

Titan

Reputable

Distinguished

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Distinguished

Reputable

Titan

Distinguished

Distinguished

Reputable

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Reputable

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Distinguished

Distinguished

Admirable

Titan

Distinguished

Honorable

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