USB wont appear on any computer

Jasmine_3

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Nov 18, 2015
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My memory stick wont appear on any computer at all. I know it works because it says 'installing user software' and once its installed I go to documents to get files off my memory stick it doesn't appear. Then I go to place it in another USB port and the pop up never appears, please help
 
Welcome to Tom's Hardware, Jasmine!

I'd recommend you to go to Disk Management and see if your USB flash drive appears there. While there you should also make sure that everything appears to be normal just like the Disk Drives above it (the file system, the correct size, etc.).
Here are a couple of links that explain how to get to Disk Management:
Win 7 - http://pcsupport.about.com/od/windows7/ht/disk-management-windows-7.htm
Win 8 - http://pcsupport.about.com/od/windows-8/a/disk-management-windows-8.htm

Here's something else you might useful as well: http://www.tomshardware.co.uk/forum/293310-32-flash-drive-recover-files

Keep me posted with the results.
SuperSoph_WD
 

Jasmine_3

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Nov 18, 2015
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thanks for the reply, it shows up! but when I click on it it says 'please insert removable disk'

 
Hey there again, Jasmine!

Can you please upload some screenshots, so that we can see what exactly is wrong with the USB flash drive?
Here are a couple of threads that might help you with the troubleshooting of this error:
http://www.tomshardware.co.uk/answers/id-2358853/flash-drive-appears-removable-disk.html
http://www.tomshardware.co.uk/forum/293310-32-flash-drive-recover-files

Keep me posted with the steps you've undertaken so far and how the troubleshooting of the issue is going! :)
SuperSoph_WD
 

Jasmine_3

Reputable
Nov 18, 2015
3
0
4,510



hey again, here is a picture. hope you can help