DVD won't read and keeps ejecting

thunder_hammer · Nov 22, 2015

I was in the middle of installing Star Wars the Old Republic, a 3 disc install.

So, I put in disc 3, and then, the computer spits it out. I fiddle around some, hitting the button on the drive, pushing in the tray manually, etc... Nothing.

I reset my PC. Then the drive comes in, and then ejects out in the boot up process. The light is on, but anything that goes in, comes out. The light sure flickers a lot though. It is not the CD - every time my PC restarts, it pulls the drive in and then spits it out when the restart is done. Pushing the dvd drive button just has the tray go in, lights pulse for a few seconds, and then the tray comes back out again.

I installed SWTOR using all 3 discs on my old PC just to check, they work fine and that is not the issue. I read around a bit, one solution was to uninstall the drive, and then reinstall after resetting the PC. I tried that but it didn't work.

It will not accept any other CDs. I'm wondering if there's some physical hardware correction I can make?

Other:
Windows 7 64 bit.
Drive specs: ASUS BW-12B1ST Blu-ray Writer 12X BD-R 16X DVD+R SATA

Shaun o · Nov 22, 2015

There are a few things that can go wrong with drives from time to time.

The first is the read and write head if a Cd/dvd burning drive becomes stuck or locked causing it to eject.
The second is there is a rubber band in most cases.
When you shut the drive tray after it closes.
The read and write laser head is raised up by a further motion so it is about 0.5 mm away from the cd or dvd inserted.
When it does this it activates a switch to let the drive know the tray is closed and the read and right head is raised and engaged ready to read the disk.

The other action it performs by raising the read right head, is to lift the disk off the tray insert and clamp the drive motor spindle between its self and a magnetic plate to clamp the cd or dvd disk it`s self. so the disk does not slip while it is spun at the correct speed to be read by the laser pick up or reading head.

If the two actions fail, it is the reason why a disk is spat out of the drive when attempting to read or select the drive in windows to open the contents of the disk to be read or viewed.

Either the band has snapped, or it is slipping due to dirt or grease on the rubber band.
Or at worst the laser of the drive has failed Thunder.

thunder_hammer · Nov 22, 2015

Shaun o :

There are a few things that can go wrong with drives from time to time.

The first is the read and write head if a Cd/dvd burning drive becomes stuck or locked causing it to eject.
The second is there is a rubber band in most cases.
When you shut the drive tray after it closes.
The read and write laser head is raised up by a further motion so it is about 0.5 mm away from the cd or dvd inserted.
When it does this it activates a switch to let the drive know the tray is closed and the read and right head is raised and engaged ready to read the disk.

The other action it performs by raising the read right head, is to lift the disk off the tray insert and clamp the drive motor spindle between its self and a magnetic plate to clamp the cd or dvd disk it`s self. so the disk does not slip while it is spun at the correct speed to be read by the laser pick up or reading head.

If the two actions fail, it is the reason why a disk is spat out of the drive when attempting to read or select the drive in windows to open the contents of the disk to be read or viewed.

Either the band has snapped, or it is slipping due to dirt or grease on the rubber band.
Or at worst the laser of the drive has failed Thunder.

Thanks for the detailed answer, but how to I assess this - take out my dvd drive? Is there anything I can actually do?

smorizio · Nov 22, 2015

if the drive reads the other two disks fine and any other disk fine right now,try disk three in another pc see if the disk was a failed burned disk from the vendor and the set needs to be replaced. also check to see if the disk is a dvd or cd rom. if your drive is a cd rom only and the disk is a dvd disk it wont be read.

thunder_hammer · Nov 23, 2015

It is not the CD - every time my PC restarts, it pulls the drive in and then spits it out when the restart is done. Pushing the dvd drive button just has the tray go in, lights pulse for a few seconds, and then the tray comes back out again.

I installed SWTOR using all 3 discs on my old PC just to check, they work fine and that is not the issue.

hang-the-9 · Nov 24, 2015

thunder_hammer :

Check the disk, make sure it's not smudged or scratched. You can also try moving the disk drive from the system that worked to the one you are trying the setup on and using that. If it works, that points to something not working on the original drive. Although you should test it with several other disks to see what may be going on. If that is the only disk it does not like, probably not a big deal unless it's in warranty now and you can swap it.

thunder_hammer · Nov 24, 2015

hang-the-9 :

thunder_hammer :

Check the disk, make sure it's not smudged or scratched. You can also try moving the disk drive from the system that worked to the one you are trying the setup on and using that. If it works, that points to something not working on the original drive. Although you should test it with several other disks to see what may be going on. If that is the only disk it does not like, probably not a big deal unless it's in warranty now and you can swap it.

Did you read what I posted? It is NOT the cd! NO CDs work!

hang-the-9 · Nov 24, 2015

thunder_hammer :

hang-the-9 :

Did you read what I posted? It is NOT the cd! NO CDs work!

When did you say no CDs work? From the post you got to disk 3 before it did not read that disk. If the drive does not ready any CDs then it's a bad drive.

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