BSOD On Windows 7 Please Help !!!

narayan13 · Nov 22, 2015

Hello, im getting blue screens. After computer starts i get this message.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 19
BCP1: 0000000000000020
BCP2: FFFFFA801586DAD0
BCP3: FFFFFA801586DAF0
BCP4: 0000000004020007
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Anyone can help troubleshooting this bsod ?

Shaun o · Nov 22, 2015

It tells me that you should run a memory test of all of your ram modules in the system.

Depending on how many ram sticks are fitted to your motherboard.
You should test each memory stick on it`s own in the system with a memory test program such as the one provided by Microsoft.

At the same time you should also check the sticker located on each memory stick you have.
That they are all of the same speed, have the same latency timing values, and that the correct voltage stated on them is set correctly in the bios of the motherboard.

If you have mixed ram of different brands, or speed ratings then it can cause problems such as memory errors or blue screens. You should always run your system with a matched pair of ram sticks from the same brand maker of them running at the same speed.

If your memory test the ram modules and receive no errors when testing each stick of ram on it`s own in your system.

Then the other cause can be down to the power supply in your system, not providing a smooth voltage flow or it dipping or spiking in voltage distributed to the rest of the computer components.

narayan13 · Nov 22, 2015

Shaun o :

Thank you very much for replying my friend.
First of all let me say that my ram sticks are the same and they are not old.
Your reply drives me to this conclusion:
I have noticed that it "should" be a psu problem, but its not that simple and please let me explain why.
I had an evga supernova nex g1 750w which doesnt work anymore. I replaced it with a super flower leadex gold 850w.
But even now, when i put pressure on the desk on which my pc stands, the cable moves just a little and i hear a ZzzZzz sound from the cable connecting to my power supply unit. So i guess its the loose cable ? (yes it could be that) but also it could be that and something else, what i mean is that i have had that bsod even when i didnt move that desk and i didnt hear that loose voltage ZZZZ sound. But one problem at a time.
I have Corsair Obsidian 750d, PSU Super flower leadex gold, I've noticed that my psu Main power cable is upside down in the opposite way that it was connected to the psu in my old computer cases. How can i stabilize it so it doesnt move ? Should i put Duct tape around the cable and the case where it gets connected to the psu ? Please help me solve this...

narayan13 · Nov 22, 2015

This is what i get from WhoCrashed programm, which is what appears in the bluescreen when it occurs...

Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Sun 22-Nov-15 3:54:42 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\112215-11107-01.dmp
This was probably caused by the following module: Unknown (0x00000000)
Bugcheck code: 0x19 (0x20, 0xFFFFFA8014698960, 0xFFFFFA8014698980, 0x4020015)
Error: BAD_POOL_HEADER
Bug check description: This indicates that a pool header is corrupt.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
A third party driver was identified as the probable root cause of this system error.
Google query: BAD_POOL_HEADER

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BSOD On Windows 7 Please Help !!!

narayan13

Reputable

Shaun o

Illustrious

narayan13

Reputable

narayan13

Reputable

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