HDD fine for 2.5 years, starts lightly clicking,windows stops recognizing, now cannot boot, even though windows is on SSD

Samuel_11

Reputable
Nov 22, 2015
2
0
4,510
Hello all,

I have been using my Seagate Barracuda 1tb Drive for about 2.5 years, within the last week it began clicking, but not that often. Now I'm in quite the predicament

Being uneducated I thought it was just something it did. because it wasn't brutal at all, just light clicking, almost beeping.

Anyway comes to 2 days ago and the clicking is getting pretty brutal so I go out and get a 500gb drive (Toshiba) and Tried put my most valuable things I want/need to keep, Every now and then when transferring files across the Seagate drive would disappear and to bring it back i would unplug either SATA cable(s) (consist of an L-shaped one and a Flat headed one) and it would come back.

Today I turned on my PC and The computer would get stuck on the "starting windows" screen. just to clarify I have Windows 7 installed on a Samsung SSD, anyway I waited about 5-10 minutes and it took me to the screen to login. Upon logging in no programs would start, clicking the task bar or start menu would freeze up and cause either explorer.exe to stop responding, or "Microsoft windows" to not respond, from there on no program will load, even programs on the SSD only, (Antivirus etc)

I shut down my PC, Unplugged the Seagate Hard-rive and starts it up again and boom launches perfectly and can run files of the SSD only (because the Seagate isn't plugged in). after that I tried plugging in the Seagate drive, It would spin up but windows would not do a thing, I looked in computer management and couldn't see the drive there, I'm very unfamiliar with the asus bios I'm running but I believe it recognizes the seagate drive.

Basically, I can only launch windows successfully with the Seagate Unplugged. if its plugged in it will hang at "starting Windows" if it proceeds nothing will load correctly on the SSD, the seagate drive spins, I think bios sees it but windows does not.

Any help is GREATLY appreciated. As I am very desperate.

My PC Specs:

Operating System
Microsoft Windows 7 Home Premium 64-bit SP1

CPU
Intel Core i7 3770 @ 3.40GHz 50 °C

Ivy Bridge 22nm Technology

RAM
8.00GB Dual-Channel DDR3 @ 800MHz (9-9-9-24)

Motherboard
ASUSTeK COMPUTER INC. P8Z77-V LX (LGA1155)

Graphics
BenQ GL2450H (1920x1080@60Hz)
2047MB GeForce GTX 670 (ASUStek Computer Inc)

Hard Drives
112GB Samsung SSD 840 Series (SSD)

Optical Drives
TSSTcorp CDDVDW SH-224BB

Audio
Sound Blaster Z

Operating System
Microsoft Windows 7 Home Premium 64-bit SP1
Computer type: Desktop
Installation Date : 16/05/2013 8:15:18 PM


Please let me know if I missed out any info. also apologies for terrible grammar and stuff.
 
Solution
Hi there Samuel_11,

It seems that the HDD is failing. Have you tried something simple as just using different cables? In case you haven't, you can try that.
Have you backed up all your data? In case you haven't, and the drive prevents your system from booting properly, you should either use some data recovery tool for DOS mode or get an SATA to USB adapter+power source and attach the drive externally.
For example, you can boot up Ubuntu from a flash drive or a CD and try to access the drive: http://www.tomshardware.co.uk/forum/267999-32-recover-data-mode

After you've recovered all your data, you can test the drive with a brand specific testing tool. For most of them, there is a DOS version as well.

Hope this will help,
D_Know_WD
Hi there Samuel_11,

It seems that the HDD is failing. Have you tried something simple as just using different cables? In case you haven't, you can try that.
Have you backed up all your data? In case you haven't, and the drive prevents your system from booting properly, you should either use some data recovery tool for DOS mode or get an SATA to USB adapter+power source and attach the drive externally.
For example, you can boot up Ubuntu from a flash drive or a CD and try to access the drive: http://www.tomshardware.co.uk/forum/267999-32-recover-data-mode

After you've recovered all your data, you can test the drive with a brand specific testing tool. For most of them, there is a DOS version as well.

Hope this will help,
D_Know_WD
 
Solution

Samuel_11

Reputable
Nov 22, 2015
2
0
4,510


Thanks very much for the reply D_Know_WD, I'm very sorry my response is late.

I tried what you suggested and was unable to pickup the drive with the software. I have an old friend who worked at a Electronic store bring over some new cables and we went through this together as he has much, much more knowledge with this than I do. he determined that the platters were faulty to begin with. I went to take it back where i bought the drive from to see if they could help and they all agreed it was a faulty drive after them looking at it overnight. I unfortunately lost my data, Its a lesson well learnt that I should Backup regularly. but the information lost was not important enough to spend money on recovering.

If you are curious I have now replaced the Drive with a Western Digital 2TB Red NAS drive. As I use the computer for very long hours in the day and would prefer a drive with more reliability than speed.

Thanks for your prompt response regarding this matter. enjoy your day :)