Problem with graphics card/drivers

p_brophy

Reputable
Nov 22, 2015
5
0
4,510
I'm having an issue with my graphics card or at least the drivers for it.
Whenever I update my drivers to anything more recent I get a constant loop of my computer booting into a BSOD. It'll reach the windows loading logo and after that it'll crash with the error nvlddmkm.sys.


However even on an older version of the drivers I'm having issues. Computer will boot fine and will make it past the windows logo loading however the secondary monitor will be black with some small green lines on it however if I drag a window over it (say chrome) it'll clear it out but the window will leave behind a trail in parts. It seems that after a certain time or if I try do too much I'll get an error saying display driver has stopped responding and has now recovered.


I've gone through multiple driver switches and once I move up to 353.62 I get the BSOD. 353.30 and 353.06 seem to work to varying extents .
Temperature wise the GPU seems to be fine with no noticeable increase before crashing and I've tried switching to a different pci slot on my motherboard. (The not responding error happened before and after this).
If it helps on one boot I was getting scattered red dots across images say in steam or on streaming videos however that hasn't repeated itself as far as I've noticed.

Also opened twitch TV in chrome and fullscreened it. Got straight horizontal line artifacts, desktop got all messy too covered in different coloured boxes then everything went black and didn't recover. Starting to be more sure that the card is dieing but would still like a second opinion


Specs:
OS: Windows 7 Home Professional 64bit
CPU: Intel i7 930
MoBo: Gigabyte X58A-UD7
GFX: Nvidia GTX 480
HDD: Samsung 840 EVO 128GB and Western Digital Black 1TB
RAM: 2x8GB Kingston Hyper X Fury
Any advice? Thanks in advance!
 
Solution


Once again you are in the place where you need to test things, it's a power issue yes. But is it caused by the power supply being bad or the video card causing an issue with the system or motherboard? No way to tell without more swapping of parts. Does that card or your other one work in another system OK? If yes, that points to your power supply as the issue.

p_brophy

Reputable
Nov 22, 2015
5
0
4,510
Installed DDU, cleaned in safe mode.

Installed latest Nvidia drivers 359.00 and got BSOD at startup as before.

Cleaned again in safe mode.

Installed older drivers that had worked previously (although briefly) and got BSOD at windows welcome screen.
 

p_brophy

Reputable
Nov 22, 2015
5
0
4,510
Hey sorry for the delayed response. So I swapped out the graphics card and windows boots up properly now and looks all pretty like it should. However I now have a second problem. I'm getting random power cuts where the computer will just turn off and stay off. So is this the PSU acting up or is there a chance the new card is causing issues?
 


Once again you are in the place where you need to test things, it's a power issue yes. But is it caused by the power supply being bad or the video card causing an issue with the system or motherboard? No way to tell without more swapping of parts. Does that card or your other one work in another system OK? If yes, that points to your power supply as the issue.
 
Solution