Computer Will Not Shut Down On Its Own

Kajex_

Reputable
Nov 22, 2015
2
0
4,510
Hello. I am having a problem with shutting my computer down. When I hit Shut Down, my computer does not turn off fully. The case fans, GPU light and CPU cooler fan continue to run. I then receive the Debug Code "04" on my motherboard. I then have to manually shut it down from the power button on my tower. The only time this changes is when I attempt a restart, where the code is instead "05". Still, I have to manually power it off. Please help!

AsRock Z77 Extreme4 LGA 1155
Intel i5 3570K (Currently not overclocked)
8GB of Ares GSkill DDR3 Ram
Gigabyte GTX 970 G1 Gaming Edition
 

TadeuszL

Reputable
Jan 10, 2016
2
0
4,510
I had similar problem, my computer will not shut down and fans were still running.
I was able to fix this problem by removing my graphic card and using onboard video HDMI output, after that my computer will power down completely. I reinstalled video card back and computer is now shutting down properly.
Hope it helps.

AsRock Z77 OC Formula LGA 1155
Intel i7-3770K
16GB of CorsairDDR3 Ram
NVIDIA GeForce GTX 750