Keyboard and mouse don't work after bios and windows startup sceen.

NusoiraM

Honorable
Jan 29, 2014
4
0
10,510
So last night I downloaded the newest version of Wireshark and in doing so I think I deleted or corrupted some dll's to stop my keyboard and mouse to stop working. I only say this because when uploading the installer to my computer a warning pop up telling me that doing this upload might interfere with this type of dll.
I do not remember the specific dll.


I'm fairly sure that this is the problem. I need some help on knowing what drivers I need to get to solve this issue I have the windows 7 cd and can install them from there in repair section.

I can not go on the os cause mouse and keyboard seem to have no power. Can only boot cd from drive and safe mode does not work. Neither command prompt. Different mouse and keyboard also not working.


I need help finding the dll's I'm missing please, feel free to comment if you don't think this is the problem as well thank you.



Edit:
Is it possible to access an error/alert system registry through txt file? I only open txt files though windows boot cd, i really don't want to factory restore please help.

I think I narrowed the problem down to wiresharks USBPCAP.sys , I checked in the ntbtlog it said that it was not loading so I deleted it and now am moving on from there.
DID NOT FIX IT.

Just had to do a system restore to last point 2 months away oh well guess I won't download Wireshark 2.0.