Need help diagnosing a problem.

Arndell

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Nov 23, 2015
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I do not know if it's my motherboard, hard drive or power supply causing the problem.

I get stuttering when running games and sometimes simply browsing web pages.

It's quite rare but I have been getting cases where everything stops and an almost 16bit game music (not actual music just a way to describe the sound) comes through headphones before the computer restarts, it's happened twice but will no doubt get more frequent similar problems to this were my HDD in the past.

My motherboard is somewhat "broken" in the sense that I can't open the BIOS anymore, I never played with them or altered any settings but while looking for solutions I had to look there for some information but only the first "line" of the screen loads saying "UEFI BIOs Utility" then it's essentially crashed, (I have had a few powercuts while the PC is running, this could apparently be why? the term "bricked" was used when looking for help in the past)

My power supply is quite old, It and the motherboard are the only 2 original parts of the PC so I am also wondering if it is possible that it's simply the old supply struggling to sufficiently power everything 100%.

CPU: AMD A10-6000K APU with Radeon(tm) HD Graphics 4.10GHz
GPU: nVidia Titan Black
Motherboard: Gigabyte GA-F2A85XM-HD3
Power Supply: CoreXstream - Model: OCZCSX500W
OS: Windows 7 64bit
RAM: 16GB

I have a new HDD to install but I do not want to use it if my current one is still alright, If anyone could help actually narrow down what could be wrong so I could replace the right part instead of soloing with my uneducated guess work it would be better on my wallet.

(Another thought I have is that I installed the Titan black, perhaps the power supply is not quite good enough for that? All the default connectors worked and fit with it and I have been running it fine for about 18 months, these problems are in the last 3 or so month and currently not /too/ common)

Not sure if it was clear or not from what I have said here, my only knowledge with computer components is complete 100% trial and error guess work on my part, I "built" my computer through youtube videos telling me step by step how to install the pieces properly and was only able to reconnect all the power supply properly because i memorized where all the connections went before i removed them, I do not understand why they went there at all, so any replies will likely need to keep in mind I am very basic, I know what the parts are called and what they do little more.
 
Solution
The GPU has a recommended 600w minimum. The card itself takes about 250w to run. The crashing could very well be the PSU because usually under load, the GPU will increase it's power usage as it runs "hot". This could be surpassing your 500w PSU and causing the crashes. As your BIOS is concerned, I would try to reset it. Pull your CMOS battery out of your MOBO for a few min and put it back in. After that, try a BIOS flash to make sure it's up to date. You will need a USB flash drive formatted to FAT32. It won't work if it's NTFS. Of course, the flash is only if you can get back into your BIOS after the reset. If not, I'm not sure what else to do to get it back.

Here's a link to your BIOS download...

Arndell

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Nov 23, 2015
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Yes Derek, i was not sure if that small box on the side was an actual forum post or just a quick small question section, it was mostly a test to see what it was, I have edited in all information now.
My first time coming to this forum.
 

derek3ton

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Oct 30, 2015
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The GPU has a recommended 600w minimum. The card itself takes about 250w to run. The crashing could very well be the PSU because usually under load, the GPU will increase it's power usage as it runs "hot". This could be surpassing your 500w PSU and causing the crashes. As your BIOS is concerned, I would try to reset it. Pull your CMOS battery out of your MOBO for a few min and put it back in. After that, try a BIOS flash to make sure it's up to date. You will need a USB flash drive formatted to FAT32. It won't work if it's NTFS. Of course, the flash is only if you can get back into your BIOS after the reset. If not, I'm not sure what else to do to get it back.

Here's a link to your BIOS download:
http://www.gigabyte.com/products/product-page.aspx?pid=4406#bios
 
Solution

Arndell

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Nov 23, 2015
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I had to google what a CMOS battery was (to give an idea about how much I don't know about the components)
I also have little idea what you mean by a USB drive formatted to FAT32.
I have updated my BIOS on the past and according to all from the OS while it's running everything is fine and up to date, I just can't open the config to view anything smaller details other than that the PC works normally for all other reasons other than these crashes.

As for the power supply is there anything I should know for replacing it with one more powerful? I have been fine with little knowledge buying CPU/GPU's and RAM that simply fit into a specific type of socket on the MOBO that I can double check before buying it.

Similarly to how I have made the mistake in getting a GPU my power supply can't really handle so much I want to avoid doing something with a new power supply that outright fries everything if I do something wrong or even will not connect to my components.

There are alot of wires and connection sockets on a power supply that I doubt have a universal fit with motherboards it's not as easy as just googling socket types of the item and what fits on your motherboard.

Any help you could offer about what I could get to replace my current power supply? As I am assuming it's really not as easy as googling "600+W Power supply"

(By the way at the start when I say "I needed to google CMOS" and "I don't know what you are talking about" I mean that purely from my own ignorance on the subject not that you are talking rubbish) - Context is easily lost without spoken tones and I want to make it clear I was not being rude in that opening.
 

derek3ton

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Oct 30, 2015
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The BIOS flash is just something to try. It won't hurt to have it updated and may fix your issue with getting into it. Removing the CMOS battery is pretty easy as it's the only "battery" on your mobo. Just take it out an leave it for 5 or so min, maybe 10 if you want to be sure, but it shouldn't take that long. As far as your PSU is concerned, here is a good option. http://www.newegg.com/Product/Product.aspx?Item=N82E16817207034 Anything rated Gold+ or better really. Seasonic, EVGA, XFX are always good choices.