Drive fails DST and long generic test (seatools)

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Long Hot Summer

Reputable
Nov 18, 2015
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I posted about this drive before and marked the topic as solved before I ran more tests. Anyways I kicked out the cable of my external USB hard disk and plugged it back in 5 seconds.

It now fails SMART and is in good/bad health depending on the program:

2w2hkec.png

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Seagate told me to run seatools. The drive failed the short DST and long generic test (which happens in case of bad sectors according to the manual).

How can I see HOW MANY bad sectors there are? As I understand, the firmware will mark bad sectors as bad and not use them and I hope nothing mechanical was damaged except the sectors and no more damage will happen if I keep using the drive. Also it's not worth paying shipping costs (stil have 2 weeks warranty) if tests fail because there's just 1 bad sector.

So how can I see how many bad sectors there are? And would you think this is the best course of action, to occasionally check if the bad sectors increase?
 
Solution
SuperSoph_WD
Hey there, Long Hot Summer!

I'd totally agree with @kanewolf on this one! If the diagnostic tests fail, then you should definitely consider replacing the HDD. You should check your manufacturer's website and see if the hard drive is still under warranty. if it is, you should be able to RMA it and get a replacement from their customer support.
According to the test results, you don't have any bad sectors whatsoever. However, failure of the End-to-End SMART parameter may indicate imminent drive failure, so I'd follow @kanewolf's advice and backup your data somewhere else ASAP!

An end to end error flag means data loaded into the drives cache and data then written to the drive have had a different parity (basic error checking method)...
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SuperSoph_WD

SuperSoph_WD

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Jul 30, 2014
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Hey there, Long Hot Summer!

I'd totally agree with @kanewolf on this one! If the diagnostic tests fail, then you should definitely consider replacing the HDD. You should check your manufacturer's website and see if the hard drive is still under warranty. if it is, you should be able to RMA it and get a replacement from their customer support.
According to the test results, you don't have any bad sectors whatsoever. However, failure of the End-to-End SMART parameter may indicate imminent drive failure, so I'd follow @kanewolf's advice and backup your data somewhere else ASAP!

An end to end error flag means data loaded into the drives cache and data then written to the drive have had a different parity (basic error checking method) which likely implies a controller error! SMART attribute 184 (end-to-end error) indicates that the drive's on-PCB cache is going bad. The attribute is used to compare parity data between the original piece of data sent by the controller (in your PC/system) and the drive itself.
(Source: http://www.tomshardware.co.uk/answers/id-2234966/hard-disk-end-end-error.html )

Best of luck! Hope everything works out for you! :)
SuperSoph_WD
 
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