Help !!! IP Not Valid ?!?! PS4 and IPod Have No Internet Access

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Jacob1998

Reputable
Nov 26, 2015
8
0
4,510
i dont know what is going on right now with anything im not the most tech savy but i feel i may have found something
My Ipod touch 5th generation nd my PS4 are connected to my wifi but not to the internet and my laptop will often lose connection or i will have a connected but no internet access
whenever i troubleshoot on my laptop i get a ip does not have a valid configuration when i trouble shoot after i lose access on my laptop it says it fixed the problem and internet return on my laptop but yet still nothing on my ipod or ps4 and i figure this may have something to do with it but i dont know how to fix it i have also restarted my router and modem several times and nothing seems to work and ive had this problem for 3 days i really just want some help [img=http://s23.postimg.org/zdleiant3/Capture28.jpg]
 
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Joe Porter

Honorable
Aug 12, 2013
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11,060
Try using static IP addresses. It sounds like the DHCP service on your router is not functioning properly. If you open a command prompt on your laptop and type ipconfig do you get a 169.xx.x.x IP address by any chance?
 
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J

Jacob1998

Reputable
Nov 26, 2015
8
0
4,510

i dont get a 169 ip adress and how do i set up a static ip address

 
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J

Jacob1998

Reputable
Nov 26, 2015
8
0
4,510
C:\Users\Jacob>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : TheBeast
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 48-51-B7-6A-75-92
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 48-51-B7-6A-75-8F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 08-62-66-B3-E9-17
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Dual Band Wireless-AC 7260
Physical Address. . . . . . . . . : 48-51-B7-6A-75-8E
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:6387:c7fd:0:a191:be17:41e5:cd82(Pref
erred)
Temporary IPv6 Address. . . . . . : 2002:6387:c7fd:0:716f:8928:6aed:c8e6(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::a191:be17:41e5:cd82%3(Preferred)
IPv4 Address. . . . . . . . . . . : 99.135.197.14(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : fe80::c2c1:c0ff:fec6:2548%3
99.135.197.15
DHCPv6 IAID . . . . . . . . . . . : 55071159
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-24-C3-38-08-62-66-B3-E9-17

DNS Servers . . . . . . . . . . . : 8.8.8.8
8.8.4.4
NetBIOS over Tcpip. . . . . . . . : Enabled

 
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Jacob1998

Reputable
Nov 26, 2015
8
0
4,510


Pinging www.google.com [216.58.216.100] with 32 bytes of data:
Reply from 216.58.216.100: bytes=32 time=11ms TTL=55
Reply from 216.58.216.100: bytes=32 time=11ms TTL=55
Reply from 216.58.216.100: bytes=32 time=11ms TTL=55
Reply from 216.58.216.100: bytes=32 time=10ms TTL=55

Ping statistics for 216.58.216.100:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 10ms, Maximum = 11ms, Average = 10ms
 
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