Hard Drive not recognised with SATA adapter

webman252

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Nov 26, 2015
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Hi,

I recently had my laptop hard drive replaced and now wish to transfer data from the old hard drive back onto the laptop.

I purchased a brand new USB to SATA cable which appears to be recognised by the computer (in device manager), however, the HDD does not show under "Removable storage devices" as I believe it should. The HDD does spin; as the power is connected with the cable.

Can somebody please suggest what I could do to resolve this... Most forums I've read online seem to be too different to my case. Could it be a corrupt HDD (which may have been the reason it had to be replaced)?? If so, is there some way I can still retrieve the data as I really need it?

I really don't understand how I would go about this as I'm too inexperienced with this stuff. Thanks for any help.


**Edit: On this occasion, My Computer shows 'Local disks' in E:, F: and G: but is wanting to format it, which I know will wipe the data. How could I go about possibly retrieving the data if I can get it recognized again? (it's a WD Scorpio Blue 750GB if that helps.)
 
Hi there webman252,

You need to go to Disk Management and see how is the drive recognized over there.
In case the drive does not appear over there, there may be something wrong with the drive. You can try attaching it to a desktop computer via SATA+power cable.
In case the drive appears under Disk Management, you need to check whether it has partitions/file system. You case there is something wrong with these, you may need to use some data/partition recovery software.

Let me know how this goes,
D_Know_WD
 

webman252

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Nov 26, 2015
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Thankyou for your quick reply. The disk does now show in drives E:, F: and G:, with drives E: and F: being a primary partitions and G: being 'Logical drive'.

Sorry but I'm not familiar with what these terms mean - or why there are 3 disks/drives - and haven't gotten as far as this until now!
 

OkFloorIt

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Feb 19, 2014
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a Drive will have multiple partitions (especially if it was used in another computer)
Typically the bigger of the partitions is going to be where you data is stored.

If the computer was using Windows find the biggest partition (usually labeled primary)
and navigate to the Users folder. Inside should be the name of your user account and hopefully your data.
 

webman252

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Nov 26, 2015
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Okay, E: is labelled active primary partition but when I attempt to open it, it asks to format it first. Clicking cancel results in an error message: "Data error (cyclic redundancy check)". This error occurs for F: and G: as well.
 

OkFloorIt

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Feb 19, 2014
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That's not good- generally that means that the drive is corrupt/ failed :(.

All is not lost! There are Data Recovery tools that exist out there a Repair shops that help do that if you need help. An example place to try would be a Microsoft Store. They charge $79 i believe to run a Seagate Recovery Software that has a chance to recover corrupt files on drives.

If you do plan on doing this- bring in another external drive to put the recovered data onto.

If THAT doesn't work it's definitely failed and Seagate has a HDD repair service but it is pretty pricey ($799 for tier 1 physical repair).

Hope this helps!
 

webman252

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Nov 26, 2015
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I'll have a look at that post and see what I can do. And will consider taking it somewhere for a recovery attempt - thanks to you both.

After plugging in the HDD today, disk management only shows an 'Unknown' disk which does have unallocated space for all of it (total: 698GB).

When the HDD was recognised, no, there was no black/unallocated space. I'm trying to have it recognised again but that only happens occasionally and may take a while - I'll edit the post when it works just to confirm what the allocations are.

Sorry but how exactly do I provide a screenshot? Couldn't find how in the stickies...

***Edit: Until I can provide a screenshot, I'll list the allocations (when recognised):

  • F: 25GB RAW - Primary Partition
    E: 279GB RAW - Active, Primary Partition
    G: 394GB RAW - Logical Drive
    (All are healthy and no unallocated space)
Also, when attempting to use Recuva, it still prompts me to format each disk first.