- Feb 2, 2015
- 21
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- 4,510
My old Xbox One controller has worked fine with my Windows 7 computer for almost the entire year, and it still works just fine. However... I decided to replace it with a new Xbox One controller (all of the new ones have 3.5mm headphone jacks, now; that's an easy way to distinguish them from the old ones).
I actually bought three of the controllers, and NONE OF THEM will work with my Windows 7 computer. When I connect them, it says that the device driver installation has failed. And when I try to manually update the driver for these controllers it says no drivers are found.
I already went to Microsoft's website, and I already followed all of their directions. They say to connect the controller, go to device manager, and automatically search for drivers. That doesn't work.
I spent THREE HOURS chatting with two Microsoft employees, and both ended up sending me to that support page, which doesn't work in my scenario.
Here's what I think: There is some issue with using the new controllers on Windows 7 computers. Someone else on here posted that their controller works fine on Windows 8.1, but not on WIndows 7.
It could be something as simple as me needing to uninstall a Windows update, or change a setting or something, but I don't know what the exact issue is.
Has anyone else encountered issues trying to get the new Xbox One controllers to work on their Windows 7 computer? If so, how have they gotten the new controllers to work?
Another theory is maybe I need to remove the driver I've been using all year with the old style controller, and maybe installing the new driver in its place will work. But I'm very leery to try that.
The driver that's been working fine for me all year is the one that you used to be able to manually download from Major Nelson's blog. Now his blog says everything will be done automatically from now on, and he has actually removed the links for manually installing the drivers.
Point being: I'm afraid if I uninstall the driver that's worked for me all year, I will be stuck with no way to use an Xbox One controller, if I can't get the new drivers to work.
Anyway... When I use the Xbox One controller with my Windows 7 computer, the computer treats the new controllers like some kind of alien devices. The device manager won't even refer to them by their proper names. (the device manager DOES refer to the old controller by its proper name, though)
I actually bought three of the controllers, and NONE OF THEM will work with my Windows 7 computer. When I connect them, it says that the device driver installation has failed. And when I try to manually update the driver for these controllers it says no drivers are found.
I already went to Microsoft's website, and I already followed all of their directions. They say to connect the controller, go to device manager, and automatically search for drivers. That doesn't work.
I spent THREE HOURS chatting with two Microsoft employees, and both ended up sending me to that support page, which doesn't work in my scenario.
Here's what I think: There is some issue with using the new controllers on Windows 7 computers. Someone else on here posted that their controller works fine on Windows 8.1, but not on WIndows 7.
It could be something as simple as me needing to uninstall a Windows update, or change a setting or something, but I don't know what the exact issue is.
Has anyone else encountered issues trying to get the new Xbox One controllers to work on their Windows 7 computer? If so, how have they gotten the new controllers to work?
Another theory is maybe I need to remove the driver I've been using all year with the old style controller, and maybe installing the new driver in its place will work. But I'm very leery to try that.
The driver that's been working fine for me all year is the one that you used to be able to manually download from Major Nelson's blog. Now his blog says everything will be done automatically from now on, and he has actually removed the links for manually installing the drivers.
Point being: I'm afraid if I uninstall the driver that's worked for me all year, I will be stuck with no way to use an Xbox One controller, if I can't get the new drivers to work.
Anyway... When I use the Xbox One controller with my Windows 7 computer, the computer treats the new controllers like some kind of alien devices. The device manager won't even refer to them by their proper names. (the device manager DOES refer to the old controller by its proper name, though)
So basically, I gave you the advice you needed but you failed to comprehend it or something. LOL
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