How to stop the AMD FX 9590 from freezing with the following configuration

Salcarsay

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Jun 22, 2015
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My issue is that when the operating system loads it will last for 0-90 minuets before it freezes and it does not recover, just leaves a still image on the screen for eternity. I've tried disabling the AMD Turbo overclock feature as well as the cool'n'quite mode+C1E and Core C6 State but none of these settings have any effect.
I've been running all the other components for 2 months with the AMD FX 8350 and they have all worked without a hitch. therefore the only thing that is at fault here is the processor.
My BIOS is the most up to date version available
I've also tried loading up the PC with Linux and the same issue occurs
One last thing, ive also swapped back in the FX 8350 and everything works fine again so we can rule out damage i did. And it's defo not a thermal issue because it runs at 20-30°C when idle and 45-60 °C when in games

My PC's components are as follows:
Cooler: Noctua NH-D14 65.0 CFM
CPU: AMD FX 9590
GPU: AMD R9 390X 8GB
Mobo: Asus M5A99FX PRO R2.0 AM3+ Motherboard
RAM: Kingston Beast 32GB DDR3-2133 (4x8GB sticks)
SSD: Samsung 840 EVO- Series 1TB 2.5"
HDD: Toshiba 3TB 3.5" 7200 RPM
PSU: EVGA SuperNOVA 750W 80+ Gold Certified Fully-Modular ATX Power Supply

The systems power draw under load according to pc part picker is 645W
http://uk.pcpartpicker.com/p/NN9nxr

Thanks for your help in advance.
 
Solution


What i would do is, if you can still return the 9590, i would do that and get my money back, put your 8350 back...

Salcarsay

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Jun 22, 2015
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Thanks for the response. I was wondering where you got your info if u could link it that would be great. And even better if you could suggest a new mobo. Would the Asus Sabertooth 990FX R2.0 ATX AM3+ Motherboard work?.
 

LookItsRain

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I got the information straight from ASUS product page of your motherboard. You dont need to buy a new motherboard, you could just manually down clock it in the bios.
 

Salcarsay

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Jun 22, 2015
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Im a bit of a novice when it comes to overclocking or underclocking could you give me a step by step guide so i dont break something. Leaving it at the heighest clock possible :p
 

LookItsRain

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What i would do is, if you can still return the 9590, i would do that and get my money back, put your 8350 back in, and overclock that. Downclocking your 9590 would give you the same result, except with that 200 plus dollar hole in your wallet.
 
Solution

Salcarsay

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Jun 22, 2015
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Although now that i think about it I cant return this processor because I bought it a month ago and needed to wait till I had enough money to buy the cooler because it has terrible thermal issues. PS ithe 9590 is only £35 more expensive than the 8350. What do i need to downclock it to so it works with my mobo for a temp solution? And which mobo should i get so i can have it at it's normal (or higher) clock speed. If the motherboard could be Asus with a similar bios and layout that would be great too but no worries if it has to be different. I know im being bit of a hassle sorry
 

LookItsRain

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I would not waste money on a motherboard that can support the stock clocks of the 9590. I would just downclock it. To downclock it, go into bios and lower the core multiplier. Then lower the voltage. I would also suggest looking up a guide on the internet for more specific instructions. I dont own an AM3+ system.
 

khporosh

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Nov 30, 2015
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Your motherboard is not the problem. It support your FX-9590. https://www.asus.com/Motherboards/M5A99FX_PRO_R20/HelpDesk_CPU/ . You must downclock it due to thermal reason. A good liquid cooler is recommended for this CPU. But I can't guarantee it. It may be a faulty processor. I suggest you loan a liquid cooler from a friend to test it. If it works you know what to do. If it doesn't place your processor under warranty. And make sure you have the latest bios.
 

LookItsRain

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Due to the high TDP, please be noted there are limitations while using this CPU(i.e. special thermal required..)

Getting a liquid cooler would make it worse, the motherboard VRMS are NOT up to the task of supply the required power to a 9590. Getting a liquid cooler would remove the airflow/active cooling on the vrms next to the cpu socket. Also, it states that it supports up to 140 watt cpus, with the 9XXX series having those TDP warnings.