Replacing RAM in Alienware Aurora R4

njb987

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Dec 1, 2015
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Hi guys this is going to be long winded so if you wish to only read my problem skip to the next paragraph., I have an Alienware Aurora R4 built in 2013. I can post my service tag if needed although i imagine my warranty has expired. I am a huge Flight Simulator user and for those of you who know Microsoft Flight Simulator X it is very CPU and Memory intensive. I shoot for realism with my sim so about a year ago I added another Nvidia GTX 680 to my computer and my frame rate was better what wasnt quite the 30-35 fps I was looking for. So a couple moths ago I tried overclocking the processor further. The processor was stable at about 4.5 Ghz but it would crash eventualy. I came to the conclusion that i was RAM limited. So in the past week I have done my research and bought some new RAM. I know my motherboard supports a max of 32gb at 2133Mhz so I bought a 32 gb kit from Corsair. It is a 4x8gb Corsair Vengence pro DDR3 2400 Mhz.

My problem is this: The computer will not POST when all 4 of the Corsair Sticks are installed. The computer turns on and all the fans and lights act like the computer is running normally but my monitors stay black. The only way I have been able to get the computer to run properly is if i install 3 of the Corsair sticks and 1 of the old Micron sticks. When I run it this way it clocks the RAM down to 1333Mhz and it recognizes all 28gb of RAM that are installed. I have tried setting the multipliers and voltages manually and i have also reset the BIOS multiple time via the CMOS. I contacted Corsair and they said it was a mother board incompatibility. However, they had no explanation for why the 3 and 1 worked. I also have posted on the Alienware Forums. I am looking for any help thus here I am. I will post my specs below. Any help or comments on the matter would be greatly appreciated. If you need additional Information please contact me. Thanks in advance.

Specs:

Alienware Aurora R4

Motherboard: Alienware 07JNH0 Revision A02

CPU: Intel i7 3820 @ 3.6Ghz (it is unlocked even though it doesn't have the k in the sku)

BIOS Version: A11

OS: Windows 10 Home Premium 64-bit

Graphics: 2 Nvidia GTX 680 2Gb SLI

RAM: Old: 16gb Micron 4x4gb DDR3 1600Mhz New: 32gb Corsair Vengence Pro 4x8gb DDR3 2400Mhz
 

Luminary

Admirable
The answer to the issue is in your post. The 2400Mhz RAM is not supported by the motherboard, but when you have 1 1600Mhz stick installed the IMC down-clocks the unsupported new RAM down to frequencies it can use.

If you want to use those new Modules you'll have to go into your BIOS and adjust the new RAM manually to possibly get all four to work. Honestly the easiest thing to do would be to return the unsupported RAM for models that are supported to run on your system.
 

njb987

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Dec 1, 2015
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Luminary thank you for your response. If my motherboard supports a max of 2133 shouldn't my motherboard IMC clock all four sticks down to its max frequency? What setting would I adjust in my BIOS? I would like to avoid the hassle of returning them if possible.

This is the memory kit that I bought.
http://www.corsair.com/en-us/vengeance-pro-series-32gb-4-x-8gb-ddr3-dram-2400mhz-c11-memory-kit-cmy32gx3m4a2400c11r
In the tech specs tab what is the differnece between the SPD latencys and the Tested Latencys?
 

njb987

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Dec 1, 2015
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Ah! that makes sense. I didn't check that when buying the RAM and I didn't know that the RAM is limited by the CPU as well/ Thank you! What are my options then?