Can't install GPU Drivers... Again...

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Hendlton

Hendlton

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Aug 15, 2014
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I have an HP Pavilion dv6-3123ez laptop and it has an HD 4250 and an HD 5470 in it. I had this exact problem a few months ago when I upgraded from Windows 7 to Windows 10. I also posted a thread here and it got resolved.

Around 8 months ago, I upgraded to Windows 10 and I noticed that the computer was kinda slow so I went to Device Manager and my 5470 wasn't working and was showing Code 43. I tried downloading and installing latest drivers from amd.com but the same thing happened. I tried a bunch of things like DDU and doing a clean install of the drivers and installing couple different driver versions through Device Manager but that gave me a different error that I couldn't fix. The thing that resolved it was installing the latest drivers, then uninstalling the display drivers through Device Manager and then downloading the drivers that HP provided on their website and installing the display drivers from that through Device Manager and that worked fine. Recently my HDD got corrupted and I needed to format it and install Windows 10 again and I got the same error 43 but when I went to HP's website to download HP's drivers, there were no driver downloads anymore, it just says that Windows should automatically download updates through Windows Update but since those drivers don't work, I don't know what to do, any ideas?

P.S. The 4250 isn't on the list of compatible GPUs for AMD's latest drivers but the 5470 is which is kinda weird since the 4250 works completely fine but the 5470 doesn't work at all...
 
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Hendlton

Hendlton

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Aug 15, 2014
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Well, it worked for whole 5 seconds until Windows decided to update the drivers again but I know how to turn that off, once I do, it should work. I didn't even know I could change what OS I'm downloading drivers for.
 
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Hendlton

Hendlton

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Aug 15, 2014
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It's supposed to go like this, I uninstall the faulty update, restart, disable the update and then install the drivers manually but now, if I restart and go to Device Manager, the updates are already installed but even if I don't restart, if I just wait 20-30 seconds, the updates install themselves but they never show up in the list of updates in settings, they just happen.
 
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Martell1977

Martell1977

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Oct 26, 2010
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Ok, if the tool from microsoft doesn't need to run off of the internet, try disabling your network adapter before restarting. It can't download and install if it can't get to the internet.

If that doesn't work or the tool needs you to be connected, I would try doing a live chat with Microsoft's tech support. Make them fix their mistakes.
https://partner.support.services.microsoft.com/en-us/contact/menu/software/windows/ts/
Choose the "Chat online" option there.

I think everyone expected things like this to happen with fully automatic updates...except MS themselves.
 
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Hendlton

Hendlton

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Aug 15, 2014
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Ugh, I really hate this forced updates thing.[strike] I managed to shimmy my way into disabling them by turning off my network adapter, uninstalling the faulty updates, hiding one GPU from the update list but the other one would update so I'd restart, disable my network adapter again and hide the other one, a pain in the ass but it worked so far, hasn't updated yet in the time between me installing the correct drivers and typing this so I think it's fixed but we'll see. [/strike]Thanks for the help.

EDIT: I officially freakin hate Microsoft... I went to watch a YouTube video and saw that it was lagging at 1080p so I went to Device manager and it was updated to the wrong drivers, I went to the Update Hider thing, clicked hidden updates and it said that there are no hidden updates to show. So it unhid the updates by itself and downloaded them even though it says that the last time it checked for updates was more than 2 hours ago... Some shady stuff here, Microsoft... I can't be bothered to deal with this right now, I'm going to sleep so if you answer anything, I won't see it until tomorrow.

EDIT 2: I marked my WiFi connection as a metered connection and fiddled about with it a bit more and it seems to have worked, I updated it and it hasn't updated itself so far.
 
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